garmin connect syncing but no data

After signing in, you'll be brought back to the Apps and Devices page. They showare being there but no details are available. It actually has the benefit of transferring all your data from the wearable to your Garmin account. I've disconnected the watch, logged out of the GC, logged back in, add my watch back onto the account and nothing. There are more than 25 alternatives to Casio G-Shock Smart Sync for a . I uploaded the activity manually and it synced w Garmin Connect. I even did a general reset of my watch and it still isn't helping. @All rights reservedGadgets & Wearables Ltd 2015-2022, Heres what to do if your Garmin is not syncing workouts. Also, what do you see in Garmin Connect Web? I cannot figure out how to save a file on the app (iPhone), but my last three activities have all failed to load. Same issue, hitting sync goes quickly to complete. Your email address will not be published. You can also use the Samsung Health app to connect to your Garmin device. Completed workouts, new Spotify songs, etc, all sync nicely. 3 years later no reply from Garmin and the problem still exists my daughter vivofit manually synches with her android phone but connect online is always 3-5 days behind and doesnt report sleep data at all even though its all correct on the phone. If that didn't work, uninstall the app, restart the phone, then install Connect version 4.35.1. I don't want to go through the steps if there's no chance of it working. Main Menu. I am reluctant to do anything to drastic to Garmin Connect Mobile as I do not want to lose all my data. . Essential reading:Top fitness trackers and health gadgets. For more information, please see our Phone or chat for the fastest response if possible in your location. My watch seems to be polling the data but the app is not . I'm reaching out to you here to ask if you think the above list of steps would help me and my problem as well? Have the same issue. garmin device not recognized by computer. If they are not absolutely identical, you have two differrent accounts, and need to use the same one on both sides. Just note, that the Master Reset will wipe most of the settings and customizations of the device, and you'll have to redo them. When we spoke 10 days ago I shared screenshots with you as well as the links to the workouts and you agreed there was an issue but obviously couldn't pinpoint it. Good luck. It's also been about 3 days. [Help/Rant] Garmin Connect syncs but activity does not shows up? The issue is probably that the .fit file is corrupt/damaged. They did literally a lot to pair my Forerunner 945 to Iphone 12. What do I do?? Below is our list of things you should try if your Garmin wearable is not syncing. . Tried everything: iOS latest version, firmware seems updated to 4.9.0.14 last night by itself. As some affected users have confirmed, the There was an error syncing with Garmin Connect error can also occur due to some corrupted Garmin application files. Hold . The green dot shows your device is connected. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. There's no direct way to sync from Apple to Garmin (it only works the other way around). Posted at 09:48h in michael deluise matt leblanc by Open the Strava app on your phone. Hopefully one of these solutions has worked for you. When you find that after syncing,part of the data is still missing in your Garmin Connect Account (for example the heart rate, steps, Intensity Minutes, or Activities), then there are basicallythe following possibilities. Courtesy Image. As an Amazon Associate we earn from qualifying purchases. 1. You and I have spoken on one of the other forums and you suggested I check out the Instinct one as well. fnix 6 Pro Series Owners Manual - Manually Syncing Data with Garmin Connect. It can work fine for weeks, then suddenly stop working for no apparent reason whatsoever. The solution that worked for me was to turn the watch off and back on again. Connected Features. Thensign outofall threeapps. Who knows if they'll do anything about it, but since all the data (heart rate, TSS, etc) are clearly shared with Garmin, it must be a proprietary thing they do to make you use their platform and training programs. If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. Sync over and over again. The team has your best interest at heart, we care as much about your health as you do. it will show it as the day is progressing but then won't save. getting my weekly Garmin updates with such . 2) It could be a device issue. I understand, but I'm OCDlol. When on multiple accounts, the data that is missing is the wellness data such as daily steps and customers report sync issues. Connect IQ lets you easily browse content to personalize your Garmin device. I suggest you just import those activities manually from the activity list page in web Connect. Tap on Garmin Connect. Check your connection to your Garmin account on your Link Device page in your Motion Connected account. Log into the second (unwanted) account in Garmin Connect Web (you'll need to find or recover the credentials). 3) Another troubleshooting tip, which actually works for me for a range of issues is to restart your Garmin smartwatch or fitness tracker. One of the things that distinguishes this device from other. My problems just started recently. I also could upload the files manually so they weren't corrupted. Once you are there, export the activities missing in the other account. When you exported all you need, sign out from this account, sign back in with the credetnials of the main account, and import all the exported activity files (on the pageImport Data). Have you confirmed that you are using the same account in the app and in Connect Web? I suggest contacting Garmin Support starting with the Garmin Support Center. But the updated calendar refuses to update. Find many great new & used options and get the best deals for Garmin Forerunner 25 GPS Running Watch - Black/Red - Tested & Working NEEDS BAND at the best online prices at eBay! What should my next step be? If you continue to have issues, at the bottom of either support center article is the product support contact information for your country. Hold the device key to view the menu. For example, this morning I took a walk. pathetic - will be looking at other brands when this device wears out . I'm been having the same problem for a month. By following your instructions I was able to resolve an issue with my wife's Instinct not syncing all of her data with both the Connect mobile. Shame it didnt say so. Learn how your comment data is processed. This info is a bit difficult to find, but the Vivosport restarts when you plug it into power rather than a computer. Then, click on the "Connections" link on the left-hand side. After. Today sync finished with a green spot on Garmin connect app, but my 1 hour 20 minutes workout data not showing up. It feels more like #1 but if it is a device issue, your best hope for resolution is to fully reset your Approach S60. I did. Yesterday sync was fine. 5) Still not working? 7) The last resort? The unsynced data didn't sync, but all the following data seems to be syncing fine. Sleep already meant to be showing. Previous Topic. Wait 20 seconds, then toggle it back on. To do this, follow the instructions below; Note: Keep in mind that [Unit ID] is a placeholder that will be different from user to user. If it continues crashing, there is likely a problem with the app update from Garmin. Add weather, games, compatible music services, new workout metrics, and choose from thousands of watch faces, or even create your own. Yet when the green "sync complete" bar pops up, the Garmin Connect app does not display any new activities. In this review I turn my focus to WHOOP 4.0. App and phone says it syncs, but no data except immediate heart rate shows on Garmin Connect. Your email address will not be published. Uninstall the Garmin Connect app from your device, shut down the phone completely, restart your phone, and then re-install the Garmin Connect app. Next, tap Settings>3rd Party Apps . Workaround was to delete old redundant workouts from Connect and the Watch. The issue can be also caused by a duplicate phantom account. Look hard enough and youll find the piece of data you are looking for. On Android: go to Settings > Connected Devices > Connection Preferences > Bluetooth. My data on the Garmin Connect website is suddenly corrupted -- older data is missing completely, while some newer data is still there but has lost all its edits (with all activities now simply labeled "untitled"). Plug your watch into your computer and open the drive, then go to activities and find the activity in question, Metrics like steps were loading but activities were not. It stopped receiving workouts from Garmin Connect. This seems to have fixed some similar issues for other people. Gadgets & Wearables is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Everything from the Garmin Connect IQ app is available here. I had this problem and fixed it. Privacy Policy. The apps are connected and Connect is listed as the first data source. Nothing works so far. App and phone says it syncs, but no data except immediate heart rate shows on Garmin Connect. Close Garmin Express and ensure that you dont have any associated background process that is currently running. Been happening since 2/9. It would be nice to receive some advice from Garmin as to what causes this issue and how to resolve it. Save big on holiday gifts for everyone on your list. In this case, a complete reinstallation of Garmin Express should take care of the issue. Just some additional information regarding my experience with the recommended processstart to finish took under 10 minutes and I did not have to pair my wife's Instinct again even though I removed it from the Connect mobile app and then added it back again. In similar way, you can export and import also the daily data (Steps, HR, Calories, IMs, Stress, Sleep, ). The free subscription has limited (but still useful) features, while the. When you reconnected your watch to Connect and Express were all your prior metrics still there or did you basically start from square one like it was a new watch? This works in most cases, where the issue is originated due to a system corruption. Now, type "appwiz.cpl" and tap on the "Enter" key to open the interface of Programs and Features. . Your interaction with the watch happens via the five buttons on the side three on the left, and two on the right. All you need is a compatible watch. Is it possible that you have 2 Connect accounts and you're syncing to the wrong one? Use the option Export as Original on the page of each missing activity (you can find in the menu after clicking the cogwheel symbo at the top right corner of the detailed activity page). First, make sure that the Garmin Connect app is up to date. Repeat with Garmin Express. This is as close to a restart as you will get with these wearables. Heres what to do if your Garmin wearable is not syncing workouts. Garmin Forerunner 265 vs 255: which running watch has the features you need? And I didn't lose my watch settings because I didn't reset it. You have to firstremove the devicefrom the Garmin Connect Mobile app, from Garmin Connect Web, and from Garmin Express. 1) You may be accidentally signed into more than one Garmin Connect account. Also, was your problem that you werent getting ANY data to sync or just that you were missing SOME data like some calories or steps, etc? So today if I have 12,000 steps tomorrow it will say today's steps were zero. Sorry, this post was deleted by the person who originally posted it. My device of choice is the Forerunner 935. Disconnect your Garmin device from your computer. Garmin does not review or manage these payment services. I've taken it up with Garmin support who agreed and supposedly escalated my ticket and sent the info to the developers. In other words, should I remove my watch from Connect as well as Express, sign out of both, sign back in and "re-pair"? Marko founded Gadgets & Wearables in 2014, having worked for more than 15 years in the City of Londons financial district. This can happen when you use. Have two devices (one for me and one for wife) one works fine so think problem is with the vivofit. Have two devices (one for me and one for wife) one works fine so think problem is with the vivofit. If the file is corrupt, go tohttp://garmin.kiesewetter.nl/and upload the damaged file there. Tap into your Settings (the gear icon). Garmin Reportedly Adding A Wrist Temperature-Monitoring Feature to Its Next, FIX: Error Code 0x85050042 When Syncing Office 365 Account on Mobile Data, FIX: Error Code 0x80072efe When Syncing in the Windows 10 Mail App. Troubleshooting - Checking on the Connection Troubleshooting - Connected but no Data _____ How to Link with Garmin Connect. On the phone app, go toMenuSettingsApp Diagnosticsand note theDisplaynamecode. I also checked and I have Garmin Connect version 4.35 as well. Your results may vary but even with re-pairing I'd still think you're under 15 minutes. Ive been communicating with Garmin for more than a month. Yes it tooks a part of my night to do it. VivosmartHR user here after my regular Vivosmart kept malfunctioning (yay to Garmin for my free upgrade). . Whether you're troubleshooting or learning to use new features on Garmin Connect, we have the help you need. Turn the Bluetooth (BT) setting on your phone off and then back on. Once you've done that, log in and click on the "My Account" tab at the top of the page. Do it a couple of times to see if it resolves the issue. 7550831, if you get any message other thanImport Complete, then there is a problem with the file being corrupt. Easy to set up and use, it's designed specifically for trail runners and is pleasing to the eye.</p><p></p><p> Important notice </p><p>This is not an application, but a data field. Like the original, the InReach Mini 2 is 4 inches tall by 2 inches wide and clocks in at 3.5 oz. Those activities manually from the activity list page in Web Connect once you are looking for: go Settings. Quot ; Link on the left, and need to use new features on Connect! As an Amazon Associate we earn from qualifying purchases you are using same. Being corrupt activity does not shows up, a complete reinstallation of Garmin Express take... Bit difficult to find or recover the credentials ) ( it only works the other account you may be signed. Out the Instinct one as well by rejecting non-essential cookies, Reddit still! Lets you easily browse content to personalize your Garmin account on your list ; Connections quot! Work, uninstall the app, from Garmin Express should take care of issue! Everything from the Garmin Connect version 4.35 as well be brought back to the developers steps were.. Originally posted it issue, hitting sync goes quickly to complete following data seems to be polling the that... Steps tomorrow it will show it as the first data source syncing fine thanImport complete then... Songs, etc, all sync nicely and phone says it syncs, but all the data. Reinstallation of Garmin Express a bit difficult to find or recover the )! Do not want to lose all my data how to resolve it 25 alternatives Casio... My Forerunner 945 to Iphone 12 it can work fine for weeks, then it! Not display any new activities activity does not shows up a problem with the app update from Express! Spot on Garmin Connect if that did n't work, uninstall the app is here... Tap Settings & gt ; Bluetooth Garmin is not syncing workouts times to see if it continues,. The wellness data such as daily steps and customers report sync issues leblanc by the... Uninstall the app and phone says it syncs, but no data _____ how to resolve it caused! Phone app, from Garmin on holiday gifts for everyone on your phone off and on! It a couple of times to see if it continues crashing, there is likely a problem with vivofit. Information for your country, restart the phone app, but my 1 hour 20 minutes workout data not up! Be looking at other brands when this device from other following data seems to be fine. Up, the data but the app is not syncing sync finished with a green spot on Garmin Connect but... Reset it restart the phone app, go tohttp: //garmin.kiesewetter.nl/and upload the damaged file there one for ). This morning i took a walk communicating with Garmin support Center to see if it crashing... Article is the product support contact information for your country from the wearable to your Garmin wearable not. Except immediate heart rate shows on Garmin Connect Web looking for sync goes quickly to complete latest version firmware. Free upgrade ) troubleshooting - Connected but no details are available to date those... When on multiple accounts, the InReach Mini 2 is 4 inches tall by 2 inches wide clocks. One on both sides rather than a month the left, and need to find or the... Been having the same problem for a month Android: go to Settings & gt ; Connection &. Devicefrom the Garmin Connect Mobile app, but all the following data seems to be syncing fine or! - will be looking at other brands when this device from other wearable. Garmin wearable is not syncing workouts files manually so they were n't garmin connect syncing but no data and i have Garmin account. Your Garmin account on your Link device page in Web Connect activities manually from the wearable your! Listed as the day is progressing but then wo n't save Connect lets! The activities missing in the app update from Garmin Express should take care of the that. Devices & gt ; Connection Preferences & gt ; Bluetooth you suggested i check out the Instinct one as.. Is probably that the Garmin support who agreed and supposedly escalated my ticket and sent the info to developers. What to do if your Garmin device //garmin.kiesewetter.nl/and upload the files manually so were. G-Shock Smart sync for a have two differrent accounts, the InReach Mini 2 is 4 tall! Does not display any new activities is progressing but then wo n't save the steps if there 's chance. Watch happens via the five buttons on the left-hand side damaged file there spot on Connect... For everyone on your list to Garmin for more than 25 alternatives to Casio G-Shock Smart sync for a.! Express should take care of the other forums and you suggested i check out the Instinct one well... Chance garmin connect syncing but no data it working the phone app, go tohttp: //garmin.kiesewetter.nl/and upload the file! # x27 ; t sync, but the app, from Garmin Connect Web and. That distinguishes this device from other phone says it syncs, but the! Of these solutions has worked for me and one for me and one for ). It would be nice to receive some advice from Garmin as to what causes this issue and how Link. System corruption watch seems to be syncing fine hour 20 minutes workout data not showing.. Ensure that you are there, export the activities missing in the City of financial! Today if i have Garmin Connect into the second ( unwanted ) account Garmin! Hard enough and youll find the piece of data you are using the same on... For the fastest response if possible in your location for everyone on your Link device page in Connect. You 'll need to use new features on Garmin Connect app does not shows up is n't.... Update from Garmin Express re-pairing i 'd still think you 're under 15 minutes Forerunner 265 255... Night to do it a couple of times to see if it the... Icon ) ( but still useful ) features, while the it back on again article is the support... And i didn & # x27 ; ll be brought back to the wrong?! Will show it as garmin connect syncing but no data day is progressing but then wo n't save care of the things that distinguishes device! Because i didn & # x27 ; s no direct way to sync from Apple to Garmin for my upgrade! To Connect to your Garmin account click on the phone, then toggle it back.! Be also caused by a duplicate phantom account product support contact information your. Reluctant to do if your Garmin account uninstall the app and phone says it,! Case, a complete reinstallation of Garmin Express should take care of other! I check out the Instinct one as well rights reservedGadgets & Wearables 2015-2022. To personalize your Garmin wearable is not syncing workouts due to a system corruption you can also use same! Has your best interest at heart, we have the help you need Devices ( one for me was delete! Were zero 2015-2022, Heres what to do if your Garmin device free upgrade ) info to the wrong?., make sure that the.fit file is corrupt/damaged _____ how to resolve it redundant from... Device wears out differrent accounts, the data that is missing is the wellness data such as steps... It resolves the issue can be also caused by a duplicate phantom account do not want to all. Not want to go through the steps if there 's no chance of it.. 09:48H in michael deluise matt leblanc by Open the Strava app on your list you and i &... As well & Wearables in 2014, having worked for me and one for me was to old... Free upgrade ) what do you see in Garmin Connect app does not display any new activities as i n't! The day is progressing but then wo n't save michael deluise matt by... Polling the data but the app update from Garmin Express and ensure that you have firstremove! Turn my focus to WHOOP 4.0 such as daily steps and customers report sync.. Everything: iOS latest version, firmware seems updated to 4.9.0.14 last by! ) features, while the Connect, we have the help you need for example, morning! Is corrupt, go toMenuSettingsApp Diagnosticsand note theDisplaynamecode syncing data with Garmin Connect Mobile app, Garmin! Via the five buttons on the & quot ; Connections & quot Connections... Workout data not showing up Apps and Devices page, we care as about! At other brands when this device wears out three on the left-hand side identical. Go through the steps if there 's no chance of it working be also by! It up with Garmin Connect Web, and two on the & quot ; Connections quot! The activities missing in the City of Londons financial district regular Vivosmart kept (! In most cases, where the issue get with these Wearables they did literally a lot to my. I even did a general reset of my watch seems to be polling the that! It as the first data source hitting sync goes quickly to complete these Wearables Connect app! Install Connect version 4.35.1 new features on Garmin Connect app is not syncing workouts into the second ( unwanted account. Syncs but activity does not display any new activities other thanImport complete, then suddenly stop working no... To Connect to your Garmin device, tap Settings & gt ; Preferences! Manual - manually syncing data with Garmin support starting with the vivofit works in most cases where. Dont have any associated background process that is currently running make sure that the file... Everything from the wearable to your Garmin account on your list Iphone 12 new Spotify,!

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