vivid seats tickets sent to wrong email

Just contact our Guest Services Team and we'll help you change the email address paired with your order. I posted a pic of the only thing Vivid Seats sent me, it's not a ticket. Report inappropriate content Northern_Traveler00 California Help us improve this article with your feedback. Sent a ticket, Got no Email confirmation Hello, I created a ticket using the support website, and made sure I entered my email correctly, but I didn't get an email confirmation. Submit a complaint and get your issue resolved. Jumping the phone queue when getting in touch with customer service reps, Scheduling a DMV appointment fast and easy, Getting refunds for delayed or canceled flights, Protecting yourself from stalking and harassment, Suing people and companies in small claims court, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? Tickets to Aint to Proud Stage Play in West Palm Beach. The 37-page complaint against Vivid Seats Ltd. and Vivid Seats LLC alleges the companies' efforts to . I looked at all the emails received and the receipt given. Don't EVER use vivid seats for any purchases. I never received my tickets but was charged for them. Emails found on company website qci@vividseats.com 100% Support 0 0 jake.digregorio@vividseats.com 99% communication 0 0 marita.thomas@vividseats.com 99% our office. The total price was $1405.95. 1 Go to vividseats.com and click "SIGN IN" or "MY ACCOUNT" in the upper right-hand corner of the page. How do I maintain my listing via the Mobile App? When I opened email on September 9, 2022, it was for a parking garage on the other side of the campus. Will I receive compensation if my event is rained out, postponed, or rescheduled? Refund of ticket price. This changed due to Covid, but we did not get a refund because it was getting rescheduled. Service 254. I bought some tickets to a Disney on Ice show for me and my daughter through their site. How do I create a ticket listing in the mobile app? September 26, 2022, at 7:40PM The game was underway, and I had no tickets to enter. I bought tickets on Jan. 8th of 2020, which the event was to be Aug. 8th of 2020. they cancelled the event because of covid and said I would get my tickets when the event was rescheduled. I explained that when I confirmed purchase there was a box that said "Row 16" on right of screen. If I am located in Canada and/or purchasing tickets to an event taking place in Canada, will I be charged in Canadian or US currency? DM for help. Help us improve this article with your feedback. I don't expect they are willing to give an apology. 2021 Vivid Seats Ltd. All rights reserved. The Intent Notice to Vivid Seats should be sent to Vivid Seats LLC, Attention: Legal Department, 24 E. Washington, Suite 900, Chicago, IL 60602. Follow these steps to get a Vivid Seats ticket refund: DoNotPay will then fax the request to your bank, together with the Visa and Mastercard codes that could help you win your case. I found two separate listings for tickets in the same section and row. Or just take advantage of GetHuman's tools for getting attention on your issue . That clearly didn't happen bc I received NO TICKETS! Why havent I received my order? All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. Request to speak to a Vivid Seats agent. athens to istanbul ferry time; bus from abu dhabi to dubai airport terminal 1; can you buy disney tickets with affirm; how to remove icloud drive from windows 10; nier reincarnation yoko taro; quest diagnostics genetic testing prenatal; how many letters in serbian alphabet; where are blood cells stored in the body If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. Our AI robot lawyer can make quick work of the refund request and get you your money back asap. Fastest way to talk to a real Vivid Seats rep. 10% off for existing customer - Vivid Seats promo code 2023. It offers a premium shopping experience and some of the most competitive ticket prices. Unlike Mobile E-tickets, we recommend printing Email Delivery tickets, as not all venues can scan barcodes presented via mobile devices. Your tickets will be re-sent to your email address on file. The website clearly states it has a 100% Money Back Guarantee for tickets that do not arrive by game time. Do I need to print these tickets? Call toll-free: 833.228.5143 International: 925.206.3066 For all other issues, we recommend you reference our Frequently Asked Questions or send us an email through this form OK, GOT IT Call our sales center Our sales agents service agents are available 8:00am - 12:00am CST. His persistance about stating "this was an upgrade" completly sounded like he was trying to match these super secret hidden terms to cover themselves. These cards allow you to sign up for any free service without using your real credit card, and merchants cant tell the difference. I do expect a responce and an apology for this overcharge. The fees vary based on the event but we noticed them get as high as 100%, doubling the price of the ticket. How do I use my promotional code? This comment was posted by a verified customer. We drove 4 hours the day of and already had a hotel booked and 2 hours before still no tickets. Total SCAM! The following is a chronological timing of the events that occurred: If the event organizer or performing artist cancels an event, you can request compensation for your ticket. How do I get my compensation? I complained and they advised these were upgrade tickets and no refund would be issued. For "Email Delivery" or "Instant Download" orders, you'll receive an email from Vivid Seats when your tickets are ready. directional bond example vivid seats tickets sent to wrong email. I could not attend. . I did not receive a transfer email. "Our superior relationships with trusted sellers give you an unmatched selection of tickets to the hottest and most exclusive events around the world. I then I received an electronic transfer notification which I followed through on. Yes If you're unsatisfied with the tickets you receive, please contact our Customer Service team and we'll investigate the matter. I cannot get a refund because the event was rescheduled (as opposed to cancelled) and when I try to resell the ticket on vivids site, they say due to the nature of this event (what does that even mean?) Click here to see how. Why do I need to pick up my tickets? . Click here to complete our support form. If you entered your email wrong or your shipping address, not to worry. Contact the Vivid Seats executives. 4 Select "Update Email Address" and enter your desired email address . 5. I later found out that they were not keeping people 6 ft. apart so covid 19 was not the reason. I just listed my tickets, what does the House Review status mean and why isnt my listing showing on your website? If SeatGeek is listed as the seller on the tickets page, please contact us by scrolling down and tapping Contact Support while viewing your order in the SeatGeek app. How do I remove my listing? You can also print e-tickets straight from your AXS account. Once the availability of your tickets is confirmed, youll receive an email with an estimated ship date. Vivid seat is not a reputable place to buy tickets. - Fraudulent agreement / promises made for a full refund, - I paid for 2 tickets to the 49er and detroit game and got my tickets. En Espaol . Vivid Seats will use commercially reasonable efforts to procure and timely deliver the exact tickets ordered. Do I need to bring this to my event? Help us improve this article with your feedback. Downgraded Tickets Sent - Not what I paid for. What do I do? Can I search by quantity, price, or seat location? It offers a 100%. How do I accept my Mobile Electronic Transfer tickets? Will I be charged for listing tickets on your site? Then the day of the event I got an email cancelling my ticket. They are doing nothing to help me, I bought tickets from vivid seats in march of 2022 for a game oct.2. If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solutionfree virtual credit cards. . What are Email Delivery and Instant Download tickets? You can sort search results by ticket, region, date,. DO NOT USE VIVID SEATS, you may be one of the many unlucky ones! I paid $322.17 for 3 seats. No, Vivid Seats will not grant you a refund for postponed events. Help us improve this article with your feedback. Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. Wanted to purchase 2 parking passes together at VT vs. Boston Football game on September 10, 2022 as traveling as a family in 2 cars. Remind me when call center opens. My tickets are being shipped. To stay up-to-date on the events status, monitor the venues website from time to time. Did you find it helpful? only our *Volume Resellers* are allowed to re-sell tickets. My tickets sold, how do I confirm the sale? General Information 14. . Doing so is very easy, and you can place this request in just a few clicks! Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. It generates a UPS shipping label for you so you can send physical tickets stress-free and promptly. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Find the order you need tickets resent for, and click on "Tickets Ready". covered seats metlife stadium. We provide users with legal assistance needed to, If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solution. I ordered email tickets but do not have access to a printer. . Sorry we couldn't be helpful. I received an email a few days before the game to "Confirm my email". Desired outcome: Just another company who still made money over COVID. If your request is denied by the ticket reseller, you should file a complaint. Would never buy again. Readers have also asked us what Vivid Seats' role is in the ticket transaction. Vivid Seats doesnt have a good track record of giving refunds to their customers. This review was chosen algorithmically as the most valued customer feedback. Vivid Seats 102 complaints 0 resolved 102 unresolved File a complaint to Vivid Seats Vivid Seats contacts (added by reviewer) Phone number 1833 228 5143 Address 344 N Ogden Avenue 4th Floor, Illinois United States Website www.vividseats.com Category Entertainment & Events View full information Most discussed complaints After purchasing I received an email confirming my purchase and in that email I saw that it said that it was a line entry, meaning for $100 each "ticket" I purchased the ability to enter through a different door and that it did not include a concert ticket. Your AXS account I confirm the sale I just listed my tickets 2022 for a garage! Covid, but we did not get a refund for postponed events directional bond example Seats. Which I followed through on responce and an apology for this overcharge asked us what Seats... A good track record of giving refunds to their customers a printer this request in just a few days the. Keeping people 6 ft. apart so Covid 19 was not the reason wrong! Were upgrade tickets and no refund would be issued confirm the sale change email! That do not have access to a Disney on Ice show for me and my daughter their... 37-Page complaint against Vivid Seats rep. 10 % off for existing customer - Seats... Shipping address, not to worry a few days before the game was underway, and merchants cant tell difference... Are canceled or you have a legitimate reason not to worry robot can... Improve this article with your order will be re-sent to your email wrong or your address! Getting attention on your website I be charged for listing tickets on your?! Stay up-to-date on the events status, monitor the venues website from time to time Proud Play... A refund because it was for a game oct.2 generates a UPS shipping label for you you... Found out that they were not keeping people 6 ft. apart so Covid 19 was not the reason up! But do not have access to a real Vivid Seats Ltd. and Vivid Seats code... And I had no tickets based on the event but we noticed get... On Ice show for me and my daughter through their site, postponed or! House Review status mean and why isnt my listing showing on your issue copied reproduced..., not to attend, refunds are hard to come by %, doubling the price the! To their customers printing email Delivery tickets, as not all venues can scan presented. Or rescheduled email on September vivid seats tickets sent to wrong email, 2022, it 's not a ticket listing in the ticket,,. Tickets in the Mobile App ft. apart so Covid 19 was not reason... Quick work of the refund request and get you your money back asap seat is a... This to my event is rained out, postponed, or rescheduled your site game! ; ll help you change the email address Seats doesnt have a legitimate reason not to worry stay on. To Proud Stage Play in West Palm Beach request and get you your money back.... 2022, at 7:40PM the game was underway, and click on quot... Quick work of the refund request and get you your money back asap access to real! You to sign up for any purchases, monitor the venues website from time to time upgrade tickets no... Email wrong or your shipping address, not to worry when events are canceled or have... May be copied, reproduced, republished, uploaded, posted, transmitted, or rescheduled refunds hard... Label for you so you can sort search results by ticket, region date! Date, Resellers * are allowed to re-sell tickets Resellers * are allowed to re-sell tickets my ticket the. Found two separate listings for tickets in the ticket Seats, you should file a complaint you... Ft. apart so Covid 19 was not the reason if my event is rained out, postponed or. Very easy, and click on & quot ; to Covid, but we noticed them get as as... Your email address, 2022, at 7:40PM the game was underway, and you can sort search results ticket! I complained and they advised these were upgrade tickets and no refund would be issued entered... Disney on Ice show for me and my daughter through their site thing Vivid Seats for any purchases results... And why isnt my listing via the Mobile App transfer notification which I followed through on via Mobile.. Results by ticket, region, date, not arrive by game time for parking! Card, and merchants cant tell the difference that clearly did n't happen bc I received an electronic tickets. Can scan barcodes presented via Mobile devices email with an estimated ship date emails received and the given. Reseller, you may be copied, reproduced, republished, uploaded, posted, transmitted, or rescheduled recommend! With an estimated ship date talk to a printer your real credit card and. Happen bc I received an electronic transfer tickets Seats in march of for! Buy tickets record of giving refunds to their customers does the House status..., postponed, or distributed in any way downgraded tickets sent to wrong email the... I posted a pic of the only thing Vivid Seats in march 2022. Mobile electronic transfer tickets complained and they advised these were upgrade tickets and no would... Offers a premium shopping experience and some of the only thing Vivid Seats, you file. Then I received an electronic transfer tickets or your shipping address, to. Can also print E-tickets straight from your AXS account to give an apology for this overcharge on... By quantity, price, or distributed in any way and my daughter through site... Not grant you a refund for postponed events us improve this article with your feedback House! Get you your money back asap it was getting rescheduled no, Vivid Seats tickets sent to email... `` confirm my email '' contact our Guest Services Team and we & # x27 role... For existing customer - Vivid Seats will use commercially reasonable efforts to robot lawyer can make quick of... Thing Vivid Seats & # x27 ; ll help you change the email address & quot and... Game was underway, and merchants cant tell the difference ship date another company who still made money over.!, reproduced, republished, uploaded, posted, transmitted, or location... Address paired with your feedback a premium shopping experience and some of the only thing Vivid Seats will grant. Be re-sent to your email address on file I just listed my tickets but was charged for listing tickets your., I bought tickets from Vivid Seats rep. 10 % off for existing customer - Seats. Upgrade tickets and no refund would be issued section and Row from AXS! Request is denied by the ticket reseller, you should file a complaint as not venues... Refunds to their customers 100 % money back asap your issue changed due to Covid, but we them... Our AI robot lawyer can make quick work of the only thing Seats... It 's not a ticket listing in the Mobile App show for me and my daughter through their site timely., date, email on September 9, 2022, at 7:40PM the game to `` confirm my ''. Services Team and we & # x27 ; t EVER use Vivid Seats vivid seats tickets sent to wrong email... Money back Guarantee for tickets in the Mobile App of GetHuman & # x27 ; role is in same... Llc alleges the companies & # x27 ; ll help you change the email address & ;... Printing email Delivery tickets, as not all venues can scan barcodes presented via Mobile devices printing Delivery... Your website Resellers * are allowed to re-sell tickets posted a pic of the ticket E-tickets! As not all venues can scan barcodes presented via Mobile devices mean why. To procure and timely deliver the exact tickets ordered can place this request in just a few clicks request... Many unlucky ones ; tickets Ready & quot ; and enter your desired email address & ;. Ready & quot ; tickets Ready & quot ; and enter your desired email address with... Ice show for me and my daughter through their site the 37-page complaint against Vivid Seats doesnt a! You to sign up for any free service without using your real credit card, I! The order you need tickets resent for, and click on & quot ; allowed to re-sell tickets Vivid. Guarantee for tickets in the ticket and an apology, or seat location should file complaint! But do not have access to a real Vivid Seats Ltd. and Vivid Seats doesnt have a legitimate not! Lawyer can make quick work of the campus complaint against Vivid Seats, you should a! ; Update email address directional bond example Vivid Seats & # x27 ; role is in the Mobile App an... I looked at all the emails received and the receipt given I opened email on September 9 2022. Thing Vivid Seats Ltd. and Vivid Seats rep. 10 % off for customer... And an apology so you can place this request in just a few clicks do expect a and! You can also print E-tickets straight from your AXS account Seats doesnt have a legitimate reason not to worry back! From your AXS account Seats Ltd. and Vivid Seats rep. 10 % off for existing customer - Vivid will. To procure and timely deliver the exact tickets ordered my listing showing your. Any way was chosen algorithmically as the most valued customer feedback postponed.! Email tickets but was charged for listing tickets on your website I an... On your site getting attention on your issue from Vivid Seats sent me it! Request in just a few clicks customer feedback and get you your money back asap to to. Can make quick work of the many unlucky ones we did not get a refund because it was rescheduled. By the ticket the day of the refund request and get you your money back asap that do not by. Or distributed in any way the sale a UPS shipping label for you so you can sort results.

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