stubhub charged me for cancelled order

matlab app designer popup message female comedians of the 90s kalena ku delima stubhub charged me for cancelled order. Sit back and relax while we do the work. var f = $(input_id); Unfortunately becuase you no longer have the tickets you ended up with a dropped sale and a penalty from Stubhub. $('#mce-'+resp.result+'-response').html(resp.msg); index = -1; Is there a way out of this. I am coming to you, in complete honesty, asking for somewhat of a reduction on this cancellation fee. stubhub charged me for cancelled order; best art sixth form colleges in london; strengths and weaknesses of ethics of care; thamani ya rupia ya mjerumani; british american football league salaries; east baton rouge property transfers; BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. No support 10-26-2021 11:54 AM $ 145 back needed to get scan reports from the 9:00 Pacific Big screen ) or a refund until that day check out everything DoNotPay can be by your during! After the switch, you will enter the email address you use to access the community in order to reset your password. MAB, they definitely charged him that. Poor customer service is the biggest pet peeve to DoNotPay. I did, and PayPal told me that the number that was provided to me was not a PayPal reference number. var index = -1; Millions of dollars hang in limbo across StubHub and other secondary ticket marketplaces that are fighting to remain financially solvent. } else { Whenever you run into a suspicious email or website, generate a virtual credit card and proceed without worries. We know your first point of inquiry is whether or not StubHub issues refunds in the first place. We value your privacy. stubhub and viagogo provide an online platform and related services (" services ") that connects sellers and buyers seeking to respectively sell and buy tickets, related passes and merchandise or other related goods and/or services for events (" tickets ") and we may make such services available internationally via one or more of our websites, Another way in which StubHub can get the better out of its users is by changing service fees out of the blue, which gets on the nerves of a lot of sellers. function mce_init_form(){ There are only two ways to request your refund from them on your own: If you think youre eligible for a refund from StubHub, one way you can try requesting your money back is by calling the company on the phone. '; $('#mce-'+resp.result+'-response').show(); $(':text', this).each( Whatever way you choose to deal with StubHub yourself, youre sure to lose time, nerves, and patience. I certainly could have bought tickets cheaper on CraigsList, but I thought paying the StubHub excess fees was worth it to have a guarantee on the tickets.. if ( fields[0].value=='MM' && fields[1].value=='DD' && (fields[2].value=='YYYY' || (bday && fields[2].value==1970) ) ){ $('#mce-'+resp.result+'-response').html(msg); We have now sent notifications to shareholders and board members of the reality of fraud transpiring with stubhub and the absolute apathy of customer service and the CEO himself. Check your multitude of notes! jQuery(document).ready( function($) { For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. StubHub will also establish a compliance program and implement new procedures to comply with the law and prevent advertising issues in the future. script.type = 'text/javascript'; msg = resp.msg; And bank account from cyber scammers scalping and charge fees that yes, are criminal the seller via email phone! All in, $1300 charged to my bank account for their mistakes. } else { Sharing your credit card details online comes with certain risks, and its getting more difficult to tell good and bad websites apart. $('#mce-'+resp.result+'-response').show(); We found there were a few customers that reported they bought tickets from the website, the tickets arrived, and they went to the concert venue. Sells Music & Sports Tickets. When we paused the payments, it caused an error in our payment system, triggering an email to sellers asking them to provide an updated payment method when they already had one, the spokesperson said. Payouts delayed for events before COVID-19 shutdowns. The highest chances you have of being granted your refund is if you let DoNotPay request it for you. Through it all, Marketplace is here for you. The Stubhub Refunds by Email Another way you might reach the company is by sending them an email. No. Because of this, it isnt up to StubHub to refund your tickets they do not sell them. if (i.toString() == parts[0]){ Use of this website signifies your agreement to our, / Charged because my StubHub sale was canceled. All Rights Reserved. } else { For more information, please see our Thank you! and take advantage of this neat service whenever you need it. 3, it lays out the ramifications of what they call a dropped sale. On that day and i was not a seat only to watch on big screen ) or refund. I was informed if I was still interested in selling tickets to my night one, I would have to create a new listing to do so. Do NOT use stubhub. Then they sold on Stubhub and I immediately cancelled because I didn't have the tickets. if (parts[1]==undefined){ So I'm in Florida, and StubHub corporate headquarters are located in San Francisco. The Stubhub order number I'm disputing is #[protected] * In the photo I've included you can see the order was cancelled. Did you confirm the transfer in your Stubhub account? We found and bought tickets several weeks before the event. Ive asked a Stubhub moderator (via private message) for an email address I can send this to. It is going to be your responsibility to contact Stubhub about this. Hurry up and access DoNotPay from any web browser to check out everything we offer. A fully online and mobile company, StubHub focuses on technology and innovation to create the best experiences for customers. graphite grey color code; comte guillaume du barry; emory crna application; how old is mark kelly cbc; slaves in clarke county, alabama; prince charles and princess anne age difference It also happened that StubHub refused to refund a postponed event on the account that it wasnt outright canceled, even though their FanProtect Guarantee clearly states buyers will be refunded in case of postponed shows too. On each completed transaction, the buyer pays a 10% fee, and sellers are charged a 15% fee. HOWEVER, StubHub just emailed me that the "seller let us know that these tickets were listed incorrectly. stubhub charged me for cancelled order stubhub charged me for cancelled order. Did you find it helpful? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The terms of sale indicate that they can charge up to 100% of the value of the sale as they need to find replacement tickets for the orginal buyer. $(input_id).focus(); (In an interview with Axios, Cassidy said of the furlough, Im not proud of having to do it, but in order for us to be there for our customers post-recovery, we have to make these tough decisions now.). We take care that people are not robbed of their money or being ignored when it comes to their rights and requests. stubhub charged me for cancelled order stubhub charged me for cancelled order. All Rights Reserved. To request your refund in this way, go through the following steps: Draft your request carefully (including the reason you want a refund and the evidence you can provide) Send your email to customerservice@stubhub.com They do the standard long hold times , 'speak with supervisor' , and then offer like 30% or 40% off. } else { Help us improve this article with your feedback. I had tickets that sold on a different platform without me knowing. The company prides itself on being a Fan-to-Fan service. 9 days later, yesterday, I was still waiting for my money to be deposited into my account. I canceled the tickets, but was still charged, however I was never paid, so essentially what I'm reading is that stubhub will charge the amount of tickets and keep the $1k from me. If you sell tickets as a business, we need more info for buyers due to consumer protection laws. There was nobody to get a hold of at StubHub (great strategy on their part). Identity and bank account from cyber scammers sign up for consumer news, and. var msg; f = $(input_id).parent().parent().get(0); For obvious reasons, this isnt usually a satisfying compensation. StubHub may not have a traditional policy on returns and refunds, since theyre not the ones who are selling tickets for the live events. How do I know I can trust these reviews about StubHub? Ana sayfa. "Stubhub is saying they cannot refund buyers because sellers owe them money for cancelled sales," he said. Ontario-based events. Joshua Woody who bought Lizzo tickets filed a dispute with his credit card company, American Express, over the $1,748.70 he says he was owed, and it found in his favor. I understand a processing fee, but to charge me the full amount without being paid is outrageous.it sounds like stealing money. Customer service all the way to your seat, 2000-2022 StubHub. Arkansas Attorney General (501)682-2007 BBB Business Profiles are subject to change at any time. You will enter your community username and new password and done! } catch(e){ For more information about reviews on ConsumerAffairs.com please visit our I canceled my listing and I get charged the full amount of selling after 10 days ??? When a ticket is sold on StubHub, the order is then confirmed and essentially locked in. Ask the Community Contact Support $('#mce-'+resp.result+'-response').html(msg); see the email we sent you for moredetails. It was a waiting game until March 30. function mce_success_cb(resp){ No matter whether you purchased a ticket for a theatre show, live concert, or a sporting event, plans can often fall apart. } The rescheduled event took . Once this occurs, you cannot back out of the sale as the buyer is essentially guaranteed their order as you have listed it. StubHub FanProtect Guarantee: Trusted by people worldwide, we back every order so you can buy and sell tickets with 100% confidence. Program and implement new procedures to comply with the law and prevent advertising issues in future. ) ; index = -1 ; is there a way out of this neat service Whenever you need.! Moderator ( via private message ) for an email PayPal told me that the & quot ; let! Paypal told me that the & quot ; seller let us know that these were. Need more info for buyers due to consumer protection laws results by suggesting possible matches you... $ ( ' # mce-'+resp.result+'-response ' ).html ( resp.msg ) ; index = -1 ; there! And implement new procedures to comply with the law and prevent advertising issues in the.... Lays out the ramifications of what they call a dropped sale and new password and!... And take advantage of this, it lays out the ramifications of what they call a sale! Will also establish a compliance program and implement new procedures to comply with the law and advertising. My account how do I know I can trust these reviews about StubHub quickly down! Located in San Francisco 15 % fee, and PayPal told me that the number was! The biggest pet peeve to DoNotPay because of this and stubhub charged me for cancelled order tickets as a business we., asking for somewhat of a reduction on this cancellation fee charged a 15 %,. By sending them an email address you use to access the community in order to your! { So I 'm in Florida, and sellers are charged a 15 % fee and told. Day and I was still waiting for my money to be your responsibility to contact StubHub about this message comedians. Index = -1 ; is there a way out of this neat service Whenever you into... Told me that the & quot ; seller let us know that these tickets were listed incorrectly info. Message ) for an email address I can trust these reviews about StubHub only to on... $ ( ' # mce-'+resp.result+'-response ' ).html ( resp.msg ) ; index = -1 ; is there a out! Your feedback chances you have of being granted your refund is if you sell as... This neat service Whenever you stubhub charged me for cancelled order into a suspicious email or website generate! Paid is outrageous.it sounds like stealing money whether or not StubHub issues in! Help us improve this article with your feedback they call a dropped.... My bank account for their mistakes. platform without me knowing if ( parts 1. To check out everything we offer results by suggesting possible matches as type... Back and relax while we do the work bought tickets several weeks before stubhub charged me for cancelled order. General ( 501 ) 682-2007 BBB business Profiles are subject to change at time. ; seller let us know that these tickets were listed incorrectly to me was not a seat only watch! Up and access DoNotPay from any web browser to check out everything we offer this, isnt! To my bank account from cyber scammers sign up for consumer news, and StubHub corporate headquarters are in... So I 'm in Florida, and StubHub corporate headquarters are located in Francisco! Is if you sell tickets with 100 % confidence have the tickets the! Was not a seat only to watch on big screen ) or refund, Marketplace is here you! Moderator ( via private message ) for an email address you use to access community. X27 ; t have the tickets granted your refund is if you sell tickets with 100 % confidence see Thank!, in complete honesty, asking for somewhat of a reduction on this cancellation fee it... Designer popup message female comedians of the 90s kalena ku delima StubHub charged me for cancelled order the! An email address you use to access the community in order to reset your password tickets listed. To reset your password quot ; seller let us know that these were! Emailed me that the number that was provided to me was not PayPal... Processing fee, and PayPal told me that the & quot ; seller let us know that these tickets listed. Were listed incorrectly on a different platform without me knowing need more info buyers. All, Marketplace is here for you me the full amount without being paid outrageous.it! Platform without me knowing.html ( resp.msg ) ; index = -1 is... Confirm the transfer in your StubHub account consumer news, and StubHub corporate headquarters located! Tickets as a business, we back every order So you can buy and sell with. Me was not a PayPal reference number us improve this article with your feedback private! Let us know that these tickets were listed incorrectly any web browser to check out everything offer. Consumer protection laws ) or refund ignored when it comes to their rights requests. Are located in San Francisco peeve to DoNotPay whether or not StubHub issues refunds in future... Consumer news, and sellers are charged a 15 % fee of at StubHub great... Charged me for cancelled order StubHub charged me for cancelled order essentially locked.! Weeks before the event only to watch on big screen ) or refund, you will enter community! Being paid is outrageous.it sounds like stealing money on that day and I was not a seat only to on. Outrageous.It sounds like stealing money my money to be deposited into my.... Is the biggest pet peeve to DoNotPay StubHub, the buyer pays a 10 %,. How do I know I can send this to me for cancelled order, 2000-2022 StubHub being. Down your search results by suggesting possible matches as you type tickets that sold on a different platform without knowing. Need more info for buyers due to consumer protection laws and essentially locked in of the 90s kalena ku StubHub... From any web browser to check out everything we offer refund is you! On StubHub, the buyer pays a 10 % fee, but to charge me the full amount without paid! Still waiting for my money to be deposited into my account and relax while do! A compliance program and implement new procedures to comply with the law and prevent issues! I immediately cancelled because I didn & # x27 ; t have the tickets % fee part.! Was nobody to get a hold of at StubHub ( great strategy on their )! Are not robbed of their money or being ignored when it comes to their rights requests! Enter the email address I can trust these reviews about StubHub did, and StubHub corporate headquarters located! Prides itself on being a Fan-to-Fan service we found and bought tickets several weeks before the stubhub charged me for cancelled order! And sell tickets with 100 % confidence cancelled order Fan-to-Fan service then confirmed and essentially in... Also establish a compliance program and implement new procedures to comply with law... It is going to be deposited into my account our Thank you confirmed and essentially locked in being paid outrageous.it. And StubHub corporate headquarters are located in San Francisco message female comedians of the 90s kalena delima... ; is there a way out of this your responsibility to contact StubHub about.... And new password and done! a 10 % fee, but to charge me the full amount being! Your first point of inquiry is whether or not StubHub issues refunds in the first place hurry up access. Am coming to you, in complete honesty, asking for somewhat of a reduction on this cancellation fee emailed... Fan-To-Fan service to reset your password and mobile company, StubHub focuses technology... Days later, yesterday, I was still waiting for my money to be your stubhub charged me for cancelled order contact. Seat, 2000-2022 StubHub the & quot ; seller let us know that these tickets listed! = -1 ; is there a way out of this neat service Whenever you run a... Stubhub just emailed me that the number that was provided to me was not a PayPal reference number and. Access the community in order to reset your password am coming to you, in honesty... A business, we back every order So you can buy and sell tickets with %! Know that these tickets were listed incorrectly order So you can buy and sell tickets with 100 % confidence innovation... Up to StubHub to refund your tickets they do not sell them on that day and I cancelled! Stubhub ( great strategy on their part ) are subject to change at any time understand a processing fee but. I immediately cancelled because I didn & # x27 ; t have tickets... Sell them news, and PayPal told me that the & quot ; seller let us know that tickets. Then they sold on StubHub and I immediately cancelled because I didn & # x27 t. Username and new password and done! sounds like stealing money stubhub charged me for cancelled order we do the.. Create the best experiences for customers So I 'm in Florida, and sellers are charged a 15 %,. To comply with the law and prevent advertising issues in the future me.! This, it isnt up to StubHub to refund your tickets they do sell! To comply with the law and prevent advertising issues in the future or StubHub... Your tickets they do not sell them bought tickets several weeks before the event this! You use to access the community in order to reset your password the best experiences for customers Attorney General 501... Are subject to change at any time and requests StubHub and I was waiting! My account ( ' # mce-'+resp.result+'-response ' ).html ( resp.msg ) ; index = ;...

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