regions financial relationship consultant interview

I was responsible for transactions made via cash, check and credit card and at the end of every shift, I had to reconcile my till. I take the time to get to know my staff and their work preferences so I can effectively delegate work as needed. He is a former NBA player that fell on hard times; struggling with bipolar disorder and substance abuse. I had two interviews, one with HR and one with the Branch Manager. I applied online. My interview was with 5 managers & the district VP, all were very nice. I think this experience would help me transition very nicely to this role.". I am confident that my ability to connect with customers in a trusting way will greatly benefit the business here at Regions Bank because customers want a friendly and trusting face handling their personal finances.". Interview process at Regions Financial Overall experience Poor Excellent Easy Difficult Interview process length About two weeks 27% About a week 23% About a month 20% About a day or two 17% More than one month 12% Most reported steps On-site interview 80% Background check 78% Drug test 74% Phone call/screening 64% Problem solving exercises 31% Financial Relationship Senior Consultant at Regions Bank . How do you stay organized? ", "Every successful day in the banking industry is an opportunity to show that I am trustworthy. The second interview will consist of two managers asking you questions to see if you are a good candidate. EEO/AA/Minorities/Females/Disabled/Veterans. Any experience in this position? As you answer this question, try to paint a clear picture for your interviewer that explains all of the contributing factors to you being overwhelmed. Want to know a little more about the financial consulting industry? Each of the interviews were behavioral, but the Branch Manager can choose any style, I believe. I interviewed at Regions Financial in Jul 2022, Great experience I was very comfortable and I wasnt nervous at all. Often, by simply doing this, customers are dumbfounded by how much wasteful spending they have going on in their lives. On the day morning of the interview I received a rejection email, followed by a phone call before my interview time saying they filled the position and no longer wanted to interview me. Behavioral Interview Questions. We use cookies to ensure that we give you the best experience on our website. I took a very empathetic approach to learn why he was feeling the way that he did and I quickly learned that he was indeed in the wrong in thet situation. Knowing that this wasn't typical behavior from him, I immediately walked over to see what was wrong. "As in my current industry, I understand that your customers here at Regions Bank all have their own unique financial situation and needs in how I would work with them. OR, Support the client relationship team to care for shared client accounts to ensure customerResults-driven with strong business acumen, understanding of financial and operational metrics, ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 15 days ago, Transamerica Financial Advisors - Portland I rely on my ability be upfront in speaking with everyone that I work with, no matter what role they play with the organization. Christopher Uss's Phone Number and Email Last Update. I would interview there again. I liked that they had recruiters so if you werent chosen after an interview at one location, you were notified of a similar position at a different branch. The second interview will consist of two managers asking you questions to see if you are a good candidate. For this question, your interviewer will be looking to hear that you can do just that. As the customers of Regions Bank become more virtual, a good chunk of business transactions happen over the phone. This was for alabama, Commercial Customer Service Representative. Be sure to tie your answer into the success that you plan to bring to this particular position, should you be offered the role with Regions Bank. I ask myself if it is a duty that I as a manager should be handling first. When these situations happen during times where the lobby is busy with other customers, you will be required to speak with customers in a very quiet manner. Interviews at Regions Financial Experience Positive 76% Negative 12% Neutral 12% Getting an Interview Applied online 94% Recruiter 6% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at Regions Financial Teller (70) Financial Services Specialist (34) Bank Teller (32) Financial Relationship Consultant (21) "I plan to continue working in the banking industry as a branch manager, working my way up through attending training and participating in your leadership development program. I will achieve this through continued education and leadership training while also proving my value to you through my everyday work ethic.". Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. , Interviews at Regions Financial Experience Positive 77% Negative 14% Neutral 9% Getting an Interview Applied online 76% Employee Referral 12% Recruiter 6% Difficulty 2.7 Average Hard Average Easy Interviews for Top Jobs at Regions Financial Teller (70) Financial Services Specialist (34) Bank Teller (32) Financial Relationship Consultant (22) Commercial Customer Service Representative. At that job, I used and worked on the Avaya cloud based phone system and was able to learn and use all functions of that system.". If offered a Teller position here at Regions Bank, one of my first priorities would be to become an expert on all systems that I would be required to work on. Whats the best way to have a lack of compensation and incentive conversation in your department? Overall a breeze! Interview process went smoothly and efficiently, however most of the questions seemed to be centered around previous jobs needing to line up perfectly with this one. Followed the instructions and my First interview was virtual with regional manager. How is pay, wlb & work culture. Explain the steps you take to eliminate minor mistakes and ensure your customer transactions and paperwork are accurate. He was slamming desk drawers and using really inappropriate language. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. OR. All of them are drawn from our 2015 consulting industry survey, which was taken by more than 14,000 currently practicing consultants. "First and foremost, I want to deliver top quality service to customers of Regions Bank and perform my responsibilities with best in class service. I ensure that I consider factors like current workloads, KSA's of my team and impact of the task to be delegated in my thought process.". I know that my ability to not take her harsh words personally really helped make the situation better. Feel like they interview an excessive amount of candidates but could be wrong. At Regions, we believe associates deserve more than just a job. To do this, I will continue my related education and take any training opportunities that come my way.". After I have a comfortable handle on my team, my next goal would be to divide up work in the best way possible that gets people working to their strengths. You will usually get an answer if youve been offered a job within the same week or so. Name a time you had a problem with a difficult customer and how you resolved it. Sent them my resume and they sent it to the company. They asked me the standard "tell me about yourself, why do you want to work in this field, why Regions, what do you like to do outside of work, what motivates you, where do you see yourself in the future?" "If hired for this role, I understand that I'd be working among a great team of Tellers, Loan Officers, Analysts and Advisers and I really love this aspect of the role here at Regions Bank. OR. "Because of my cashier experience in the retail industry, I would say I'm very comfortable in handling and counting large sums of cash very accurately. Taleisha Ming White serves Regions Bank with a purpose as Social Impact & Diverse Talent Partnerships Manager and credits her college experience with setting her on the right path. Everyone that I spoke or met with was extremely kind and friendly. Tell Me about yourself I have to triage calls based on customer needs and utilize the system to transfer calls, place customers on hold or push through to another person's voicemail. As you answer this question, highlight your ability to learn and know the entire catalog of financial products you would have at your disposal and then switch to your sales skills mode where you talk about tailoring packages to each individual based on their needs. AboutDisclaimer Contact us: [emailprotected]. I pride myself on ability to build trust and rapport with those that I work with and I do this by being very genuine in all of my interactions and finding time to connect personally with all that I work with. As you prepare for a question like this for your interview with Regions Bank, think of a situation where you can highlight both of these things and don't hesitate to tell your interviewer the reasons why the failure occurred. I was contacted by a recruiter and set up an interview time, and the interview was conducted by two branch managers in a video call. The application process does have a few assessments to filter candidates. How do you plan on going about being successful in this position? I interviewed at Regions Financial (Memphis, TN). This makes the third year in row Regions has been recognized by JUST for its commitment to serving associates, customers, communities, the environment and shareholders. If you continue to use this site we will assume that you are happy with it. As personal finance can often be frustrating, I would take my time to listen and understand my customer's frustrations as well to show that I truly care in helping them create a solid plan moving forward. My interview was with 5 managers & the district VP, all were very nice. There were multiple levels of phone screening involved in the interview process for regions bank located in Alabama. After I applied online I was sent an assessment. The process took 1 day. Overall was a very smooth process and went very quick. Anonymous Interview Candidate in Murfreesboro, TN, I applied online. What are your three biggest strengths and how would they be beneficial at Regions Bank? Prior to your interview, be sure to consider all of the training and development that you've done over time and talk about a thing or two that really exemplifies your will and desire to get better at your work and, in turn, the success of your organization. Name a time a customer asked for a product or service that was not suitable for them Why Regions, why this role, etc. This role. Any insights would be helpful. I interviewed at Regions Financial (Lafayette, IN) in Aug 2021. ", "My favorite manager was my very first manager when I worked at Company X. Research the role, and consider how your experience fits the position. Assessments help employers see if you have the appropriate traits for a job at Regions. In the banking industry, customers all have very unique financial situations and personality types so a very customized approach is required to make each customer feel valued. Describe a time when you had to deal with a difficult customer. Regions Bank wants to hear what excites you and keeps you motivated in a co-working relationship with your boss. , I interviewed at Regions Financial (Mobile, AL) in Aug 2021. You the best way to have a lack of compensation and incentive conversation in your department a... We will assume that you are happy with it appropriate traits for a job ``, Every! Much wasteful spending they have going on in their lives to get to my! Industry is an opportunity to show that I am trustworthy transactions and paperwork are accurate Write but! With the Branch manager can choose any style, I believe can effectively work. The application process does have a lack of compensation and incentive conversation in your department to. Good candidate same week or so consider how your experience fits the position any training that... This, customers are dumbfounded by how much wasteful spending they have going on in their.! Met with was extremely kind and friendly there were multiple levels of phone screening involved in the process... A lack of compensation and incentive conversation in your department practicing consultants ensure! Cookies to ensure that we give you the best way to have a of... And how you resolved it you take to eliminate minor mistakes and ensure your customer transactions and paperwork accurate! Answer if youve been offered a job at Regions Financial ( Memphis, TN ) interviewer will be to. Of the interviews were behavioral, but this is Why they Matter located in alabama had two interviews one... Compensation and incentive conversation in your department Edition, Cover Letters are hard to Write, but the manager! That you are a good candidate had a problem with a difficult customer at X... Was very comfortable and I wasnt nervous at all very nice for alabama, Commercial customer Service.... 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