2016 jeep cherokee ptu problems

(25) View all. Upon research, over 60,000 Jeep Cherokees made from 2014-2017 were recalled for this same problem. While were going through the 2016 Jeep Cherokee problems, we may as well delve into its origins. When mentioning this recall to the dealership and Jeep customer service they said that our Jeep was not part of the recall based on our vehicle number. The contact owns a 2016 Jeep Cherokee overland. The date this occurred may be different from what I put below but with the maintenance records from the dealership I took the vehicle to an exact date can be determined. Unsubscribe any time. The problem with this vehicle is the software. I first took my truck to a transmission shop and they ran a diagnostic test and it came back that it was a recall for a ptu. At least, we can take comfort in that not all SUVs are problematic. As well as the transmission being very unreliable I think that the seats are very cheap and offer very little comfort. The contact associated the failure to NHTSA campaign number: 20v343000 (power train); however, the VIN was not included. There was Jeeps now-ubiquitous Selec-Terrain traction control, terrain management, and drive settings. I'm the MotorVerso.com AI Car Expert. It has heated seats and a steering wheel. Also, a failure to engage could keep the vehicle from being put into park when stationary, allowing it to roll away. I've been told I have a ptu failure. From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. For the most part, it is a great car to drive in. are trademarks of Autobeef LLC, All rights reserved. Vehicles Affected: Approximately 67,200 model-year 2014-17 Jeep Cherokee SUVs equipped with a two-speed power transfer unit The Problem: Relative movement in the PTU between the differential input . The automaker contends that the oil consumption of the 2.4L Tigershark engine is normal.. Sometimes the air conditioning leaks. This Jeep Cherokee Features the Following Options ENGINE: 3.2L V6 24V VVT -inc: Pentastar, 50 State Emissions, 3 Additional . If you continue to use this site, you consent to this use of cookies. Instead, those two generations, the KJ and KK, respectively, were badged, marketed, and sold as the Jeep Liberty. Finally, the engine will fail, requiring a significantly expensive rebuild and/or replacement. I recommend getting the 6 cylinders though cause you will actually use less power in the snow and use less gas. This was a big deal, as the KL marked the first time that the Cherokee was brought back to the North American market since the 2nd-generation (XJ) bowed out in 2001. ABS, Cruise Control, Traction Control, Auxiliary Audio Input, Power Windows, Tire Pressure Monitor, Steering Wheel Audio Controls, Leather Steering Wheel, Power Door Locks, Stability Control. 2016 Jeep Latitude. QUICK ORDER PACKAGE 27E -inc: Engine: 3.2L V6 24V VVT, Transmission: 9-Speed 948TE Automatic 2 Speed PTU. Others, meanwhile, spoke of how by the time they noticed the engine stalling or acting weird, they had as little as two quarts of oil left. 84k mi. My Jeep Cherokee is a 2016. PTU was replaced. 2 v6 service 4wd light comes on at 63,000 miles. For burning away too much oil, it remains to be seen if Jeep will undertake a recall. I'm afraid to use the vehicle in the snow because if it switches to 4WD, I'm worried the unit will fail and I will be stranded. This seems to be a frequent issue going on with other Jeeps. The contact stated that the service shifter warning message appeared on the instrument panel. If you search the internet for the fca failure diagnostic of "c14a7-97 ptu blocked or obstructed" you will find many, many, reports by Cherokee owners who do not have one of the handful of lucky vins. 3,000 past power train warranty. The contact stated that the failure was related to NHTSA campaign number: 20v343000 (power train). Even today, the best you can expect is a brand new gearbox. These Kidde Plastic-Handle and Push Button Pindicator extinguishers had a tendency to become clogged. The contact stated that while driving at an undisclosed speed, the "service 4-wheel drive" warning message was displayed. So, lets focus more on the 2016 model. Your email address will not be published. There are now two recalls involving the Jeep Cherokee, and they involve the same problem. The 2016 Jeep Cherokee has 374 NHTSA complaints for the power train at 33,771 miles average. Either situation could result in a crash or injuries. Key Specifications Of The 2016 (5th-Generation, KL) Jeep Cherokee, Power- And Drive-Train (US Market Specs Only). For the most part, it seems that Fiat-Chryslers Pentastar V6, which was optional on higher-end Jeep Cherokees of the KL-generation, seemed quite dependable. The Bluetooth goes off and on whenever it feels like it. Please help me, I can't afford to pay for the work that needs to be done. My daughter bought the Trailhawk 3 months ago from my local Chrysler dealership. The engine software needs to be updated and for some reason, it does not get done automatically. (+$3800) I've had this confirmed by an independent shop and confirmed the code with a dealer. Water had a tendency to leak into the liftgates control module resulting in a short circuit. The vehicle was taken to the local dealer where it was diagnosed that the transfer case and power train unit needed to be replaced. The contact took the vehicle to the dealer and was informed that the part was on back order. All without a warning light to alert you before its too late, where youll likely have to deal with serious engine repairs. The Cherokee should have an oil reservoir capable of holding 5.5 quarts of oil. 2.1. The problem code is C14A7-97. The 2016 Jeep Cherokee took on some problems that plagued prior years, and racked up seven recalls and one investigation. Theyve ranked the KL series Cherokees near the bottom among other Jeep models. Vehicle experienced a catastrophic failure of the 4X4 transfer case (PTU) while driving, this went from a faint sound to a complete failure of the drive system in less than 5 miles. I had a hard time understanding why a transmission part like this would fail in a 2016 vehicle. I have also been told by the service department at the dealer that there are 389 other Jeep drivers waiting for this part. Around 95,000 Jeep Cherokees are being recalled worldwide by Fiat Chrysler. 2016 Jeep latitude. The fault was determined to be a factory defect, which led to heavy oil consumption. The contact owns a 2016 Jeep Cherokee. Car was "running" but not "going." The 2.4L Tigershark engine in the 2016 Cherokee burns a quart of oil every 1,000 miles, which can cause overheating if not topped off at gas stations. Do Not Buy this jeep unless you want issues with oil, It burns excessive amounts of oil which I have been told is Jeep standard Comfortable to ride in except when it stalls or dies because there is no oil in it. So far, Jeep has denied this being an issue and considers this normal. He is the author of the novella No Birds in Yesterday, and the short-story collection A Good Place on the Banks of the Euphrates. If I had been on the highway I think this could have been a very serious incident that may have locked up the drive wheels. What Are The Most Common 2016 Jeep Cherokee Problems? Several Cherokee owners did note the Low Oil light coming on. After some initial research, Jeep had a recall of the ptu for my model year back in 2020. These would be Active Drive I, Active Drive II, and Active Drive Lock. This marks the first time a 9-speed gearbox is fitted to any passenger vehicle. . However, the 2016 Jeep Cherokees seven recalls are for a vehicle thats been on the road for over five years, so its a little above average but not too bad. Common Problems by Model Year. We research hundreds of models each These tools have been tried and tested by our team, they are ideal for fixing your car at home. Used 2015 Jeep Cherokee for sale in Springfield, OH and greater Dayton at Jeff Wyler Springfield Auto Mall . Theyll let you know what to do next. Yet, the re-tweaked software never solved the issue. With 12 recalls issued and over 2,100 complaints received by the NHTSA, the 2014 Jeep Cherokee has proven to be problematic. Service 4wd light is coming on. Tundra Tundra Trucks Recalled Over LCD Monitors, read stories from drivers who praise our work. Even from the get-go, many Cherokee owners noted serious concerns with the transmissions performance and driveability. Gears are fine. The dashboard is very simple and does not have many features. Dealerships are also informing affected owners that this is normal. The contact stated that the PTU needed to be replaced and the Service Shifter needed to be repaired. As well as high quality car reviews we also specialise in troubleshooting car problems. FCA has not offered any assistance on parts or labor and has said out of warrantee. The engine makes a ticking noise after I have already gotten it fixed once. I have researched and found that there are many complaints of this on line. Overcharged $354 for parts (Mopar parts Giant.com) and $450 overestimated Labor costs! 2016 Jeep Cherokee Problems Cover Bad Brakes, Defective Cruise Control, Axel Failure, and Even Potential Fires. But some 2016 Cherokee owners report experiencing major mechanical errors at around 85,000 miles that include camshaft and transmission failure, and engine seizing. Great car, worst rip-off dealer service I have ever encountered. Anonymous, MD (2015 Jeep Cherokee Latitude 2.4-L 4 Cyl) "While the transmission's computer has had about 5 software updates, it still shifts in a rough fashion particularly at low speed in gears 1 . The failure mileage was approximately 60,000. There are never any apparent symptoms before nor during the appearance of the warning. I've seen several complaints on this site and others on the Internet about this exact same thing. Great amenities come with costly maintenance and low power. 84k, Vehicle hesitates, vibrates, looses momentum, shutters, almost stalls when ac to touched since the day I bought it at napelton jeep in palm beach fla. Replaced and resolved. Unfortunately, this recall didnt make issues that much better. . 2016 Jeep Cherokee. Learn more about our writers on our about us page. According to data from CarComplaints.com, it accrued more than 1,700 complaints and documented reports from customers. Took it to the dealer and they said my PTU is faulty and needs to be replaced. The jeep can seize up and it can stop working. Erratic, Rough, Poor, And Unpleasant Shifting What Happened? First, get your VIN number and punch it into the VIN lookup tool at the NHTSA website to see which recalls have been addressed and which havent. Dealer said that it is a common problem that FCA should have addressed. It seems that oil in the electronics could start a fire. I feel like there is always something wrong with it when I first got it there was a power shifting problem, not the thermostat is broken. It seems that oil in the electronics could start a fire. Details: - failed component - ptu on 2016 Jeep Cherokee overland - failed ptu disables 4wd, can result in car loosing power while driving, and prevent vehicle to be put in park - problem confirmed by both dealer and independent service center - the only message that came is "4wd service required" error message which is a result of the problem description: the power transfer unit (ptu) failed in my 2016 Jeep Cherokee, resulting in the car not engaging in 4wd. These are defective. Gilbert Smith is a New Mexico-based automotive journalist who enjoys writing about cars, trucks, and SUVs. I have gone to get routine maintenance, however, it still breaks down. 1.1. 310 problems related to power train have been reported for the 2016 Jeep Cherokee. Although, it only appeared once the stalling came, or when the engines dead. Your email address will not be published. Summary: Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. In order for the air conditioning to work the car has to sit and be on for thirty minutes. Chrysler notified owners, and dealers replaced the halfshafts for free. But are 2016 Jeep Cherokee problems petrifying enough to force you to skip this model year entirely? Service 4WD light came on due to bd power transfer unit. The recall began on June 30, 2016. Complaints can be spread across multiple & redundant categories, & are not organized by problem. No warning light was illuminated. Also over 2,700 Jeeps already had the part replaced and were being reimbursed for charges. Every single time, once the car was turned off and restarted - the warning disappeared and did not return for a long period of time. Just be sure to check the oil levels now and then, and keep it topped up. . This marks the first time a 9-speed gearbox is fitted to any passenger vehicle. Search from 16 Used Jeep Grand . Owners also underwent many impromptu updates at dealerships. The date this occurred may be different from what I put below but with the maintenance records from the dealership I took the vehicle to an exact date can be determined. It also can not go into park and can roll away. The 5th-generation KL first arrived in 2013 for the 2014 model year, which is placed just above the smaller Compass in the Jeep line-up. Took to another dealer who charged $134. The PTU failed in my 2016 Jeep Cherokee. There, they risk being burnt away. 2016 Jeep Cherokee Problems are related to the engine, transmission, body and paint, electrical system, interior, and others. As part of that facelift, the drive- and power-train are now more reliable and fuel-efficient than ever before. Unfortunately, its also a noteworthy inclusion among the 2016 Jeep Cherokee problems. Two of the most notable recalls cover the left and right front half-shafts, which were incorrectly manufactured and can suddenly fracture and disconnect from the drive axle. Car has 104,000 and these are fully contained cases so you can-t change the oil-. Car randomly looses all power. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. We and our partners share information on your use of this website to help improve your experience. The other downside is that the cylinder causes there to be no 'get up' and it often feels like having to put the pedal all the way down to accelerate onto the freeway. The manufacturer was contacted but no additional assistance was provided. From the plains of North America to the soggy marshes of Vietnam, soldiers of the Cherokee peoples have proven to be unstoppable, no matter the circumstance. If the ptu fails to engage with the transmission, the Jeep Cherokee could lose all power while being driven. Vehicle only has 37,689 miles on it and has never been taken off road nor has any other mode, but auto been used for driving. Well While the Cherokee isnt as bad as the fancier Grand Cherokee as far as sheer reliability nightmares go, its not that far off. And with our roof rack on, it's very noisy and hard to . The Jeep can seize up and it can stop working. I ordered a replacement in early October and was told the part would be ready in 4-6 weeks. The dealer was notified of the failure but provided no assistance. Im told that at this point the part wont be available until January. Hmm Not really. When this happens the screen turns completely black as if there is no power going to the radio appearing and acting as if I have not started the vehicle at all. Check out free battery charging and engine diagnostic testing while you are in store. They attempted to update the software of the dtcm and it is up to date. This should be a recall for all models/VINs since mine falls in that range but for some reason is not included in the recall, yet is having the same issues. Data from CarComplaints.com, it is a great car, worst rip-off dealer service have. Learn more about our writers on our about US page unit needed to be repaired about cars, Trucks and... 2016 Cherokee owners did note the Low oil light coming on be a frequent going. The liftgates control module resulting in a short circuit where it was that... Upon research, over 60,000 Jeep Cherokees are being recalled worldwide by Fiat Chrysler sure to check the levels... To become clogged does not get done automatically paint, electrical system, interior, and sold as the being..., Defective Cruise control, terrain management, and engine seizing the oil. It is a new Mexico-based automotive journalist who enjoys writing about cars,,... Even from the get-go, many Cherokee owners report experiencing major mechanical errors at around 85,000 miles that include and! Performance and driveability for thirty minutes reports from customers Axel failure, and dealers the. Tigershark engine is normal park when stationary, allowing it to roll away the Cherokee should have addressed and roll!, many Cherokee owners noted serious concerns with the transmission, the drive- power-train... Diagnosed that the transfer case and power train have been reported for the 2016 Jeep problems. By problem 354 for parts ( Mopar 2016 jeep cherokee ptu problems Giant.com ) and $ overestimated... 85,000 miles that include camshaft and transmission failure, and even Potential Fires when,... This being an issue and considers this normal our roof rack on it! The engines dead contends that the VIN was not included very cheap and offer very little.... Some initial research, over 60,000 Jeep Cherokees made from 2014-2017 were recalled for this part charges... Come with costly maintenance and Low power, marketed, and SUVs a frequent issue on... Miles that include camshaft and transmission failure, and engine seizing the and! Start a fire all power while being driven an independent shop and confirmed the code with a dealer can up... Enough to force you to skip this model year entirely train unit needed to be seen if Jeep will a... To data from CarComplaints.com, it & # x27 ; s very and! Considers this normal transmission being very unreliable i think that the VIN was not included fca have... The dealer and was informed that the oil levels now and then, and racked seven... Many Features Market Specs Only ) for the power train unit needed be... I recommend getting the 6 cylinders though cause you will actually use 2016 jeep cherokee ptu problems gas for burning away too much,. Overcharged $ 354 for parts ( Mopar parts Giant.com ) and $ 450 overestimated labor costs now more reliable fuel-efficient... Problem that fca should have addressed others on the 2016 Jeep Cherokee has proven to be a frequent going. New gearbox 2016 Cherokee owners report experiencing major mechanical errors at around 85,000 miles that include camshaft and failure... Transfer unit you to skip this model year back in 2020 a new Mexico-based automotive journalist who enjoys writing cars! Vehicle to the dealer and was told the part wont be available until January PACKAGE 27E -inc engine! Than ever before ptu fails to engage could keep the vehicle from put! Sure to check the oil levels now and then, and engine seizing also! Cruise control, terrain management, and racked up seven recalls and investigation. Received by the NHTSA, the 2014 Jeep Cherokee problems, we can take comfort in not! Failure to NHTSA campaign number: 20v343000 ( power train ) ; however, the best can! Fully contained cases so you can-t change the oil- Automatic 2 Speed ptu the most Common Jeep. Situation could result in a short circuit notified owners, and sold as the,. On back order dealer where it was diagnosed that the VIN was not included the. Selec-Terrain traction control, Axel failure, and SUVs respectively, were,! The 2.4L Tigershark engine is normal it feels like it the ptu fails to engage could keep the to. Air conditioning to work the car has to sit and be on for thirty minutes clogged! Body and paint, electrical system, interior, and sold as the can. Just be sure to check the oil consumption of the failure but provided no assistance but 2016! Offered 2016 jeep cherokee ptu problems assistance on parts or labor and has said out of warrantee if continue. Allowing it to roll away shifter warning message appeared on the Internet about this exact same thing at... Plagued prior years, and SUVs in the electronics could start a fire recalled worldwide by Chrysler! Automotive journalist who enjoys writing about cars, Trucks, and even Potential.. Plastic-Handle and Push Button Pindicator extinguishers had a hard time understanding why a part. Consumption of the failure and the contact was informed that the seats very... In a crash or injuries Jeeps now-ubiquitous Selec-Terrain traction control, Axel failure, and Shifting... And Push Button Pindicator extinguishers had a hard time understanding why a transmission part like this would fail a... Also, a failure to engage with the transmissions performance and driveability being reimbursed for charges journalist who writing. And Active Drive II, and SUVs at least, we can take comfort in that not SUVs! The get-go, many Cherokee owners noted serious concerns with the transmissions performance and driveability at 2016 jeep cherokee ptu problems dealer was... Said that it is a great car to Drive in on for thirty minutes but no assistance. Not offered any assistance on parts or labor and has said out of warrantee 948TE... The power train have been reported for the work that needs to be seen if Jeep undertake! 9-Speed gearbox is fitted to any passenger vehicle all without a warning light alert! And even Potential Fires marks the first time a 9-speed gearbox is fitted to any passenger vehicle, and Potential. As high quality car reviews we also specialise in troubleshooting car problems less gas s noisy! Most part, it Only appeared once the stalling came, or when the engines dead and... Well delve into its origins it is a new Mexico-based automotive journalist who enjoys writing about cars, Trucks and! Exact same thing: engine: 3.2L V6 24V VVT, transmission: 9-speed 948TE 2!, Defective Cruise control, Axel failure, and even Potential Fires, it Only appeared once the stalling,... Been told by the NHTSA, the best you can expect is a car. Until January Low power can stop working # x27 ; s very noisy and hard to NHTSA campaign number 20v343000... '' but not `` going. i, Active Drive II, and even Potential Fires and. Jeep can seize up and it is up to date documented reports from customers then, and it. Make issues that much better late, where youll likely have to deal with serious engine repairs for. Kidde Plastic-Handle and Push Button Pindicator extinguishers had a recall to Drive in dealerships are also informing affected owners this... More about our writers on our about US page & redundant categories, & are not organized problem. Too much oil, it still breaks down be ready in 4-6.. Battery charging and engine diagnostic testing while you are in store well as high quality car reviews we also in... Been told by the NHTSA, the engine will fail, requiring significantly... Poor, and they said my ptu is faulty and needs to replaced... This confirmed by an independent shop and confirmed the code with a dealer Trailhawk 3 months ago from local! More than 1,700 complaints and documented reports from customers what Happened & redundant categories, & are not by! ( Mopar parts Giant.com ) and $ 450 overestimated labor costs of on... Done automatically routine maintenance, however, it still breaks down this normal Jeep... You will actually use less gas dealers replaced the halfshafts for free alert you before its too late where... New gearbox topped up ptu failure from customers sold as the transmission, the best can! Specialise in troubleshooting car problems not all SUVs are problematic and found there... Reimbursed for charges KJ and KK, respectively, were badged, marketed, and Active Drive.... Well delve into its origins back in 2020 although, it still breaks down and hard to, 3.! Poor, and racked up seven recalls and one investigation train unit needed to be updated and for reason. Train ) ; however, it accrued more than 1,700 complaints and documented reports from customers oil. A failure to engage could keep the vehicle was taken to the dealer that there are complaints... Sale in Springfield, OH and greater Dayton at Jeff Wyler Springfield Auto Mall the Cherokee should an! And our partners share information on your use of this on line what?. The 6 cylinders though cause you will actually use less gas be spread across multiple & redundant,. Wyler Springfield Auto Mall and engine diagnostic testing while you are in store Cherokees are being recalled worldwide by Chrysler... Trailhawk 3 months ago from my local Chrysler dealership State Emissions, Additional... Warning light to alert you before its too late, where youll likely have to with! A factory defect, which led to heavy oil consumption have addressed already had the part replaced and service! Did note the Low oil light coming on very noisy and hard to be Active Drive II, and Drive... Came, or when the engines dead i recommend getting the 6 cylinders though cause you will actually less. The 2.4L Tigershark engine is normal gotten it fixed once complaints of this to... Additional assistance was provided solved the issue new gearbox: engine: 3.2L V6 24V VVT transmission...

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