bank mobile vibe customer service
Contact us. I never wanted my money to be sent to BankMobile in the first place, but for some reason my school decided to send my refund money to this service. PENNSYLVANIA. Business Name: Woodmark Hotel I was informed that the old account was deleted, then today it was still activated, I communicated with someone and she deleted the new account. This response is to acknowledge receipt of our cardholder's communications received from the Revdex.com, regarding case # [redacted] Bank Mobile is committed to stellar service and takes complaints very seriously.In the interest of protecting our customer's confidentiality, we have contacted [redacted] via separate notification to address her concernsIf [redacted] has any further questions . I even contacted Google at the time regarding the charge and was told since it was not found under my account and that it would take them some time to locate the charge to contact my bank to file a dispute and to prevent further charges. Email your questions to our Customer Care agents by logging in to your account and clicking on the FAQ button. My mother phoned BMV and explained situation requested the bank freeze the account December 2020 I was released. Remind me when call center opens. My daughter just received a check from BankMobile and I am not optimistic that this is a legit company. Full resolution: I wish to no longer deal or go through bank mobile, deleted accounts with the company. The BankMobile Vibe Up Checking Account pays you back up to 0.50% Annual Percentage Yield (APY)1 on balances up to $15,000.99. I never wanted my money to be sent to BankMobile in the first place, but for some reason my school decided to send my refund money to this service. They Do not trust BankMobile Vibe. When we asked if Ms.Bali could hold the line for a min(since we've already been on the call for 45 minutes) so we could get financial aid on a three way call. Otherwise a $5 Monthly Service Fee will apply. It never was. Does the BankMobile Vibe Checking Account have a monthly service fee? I texted back no. Seems to me that the money is lost in the system somewhere and NO-ONE wants to help find it. I CARD AND SOMEONE TO PICK UP THE PHONE AFTER BEING ON HOLD FOR 40 MINUTES. $3.00 at a non-Allpoint Network ATM or non-Customers Bank ATM (plus any fees the ATM owner may charge). Bank Mobile Vibe's support and contact email (s) address is support@bankmobilehelp.com Bankmobile Vibe customer service contacts 9 complaints 0 resolved 9 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Profile Bankmobile Vibe phone number +1 877 327 9515 1 0 Bankmobile Vibe website bankmobilevibe.com What is Bankmobile Vibe's email addresses? The annual percentage yield for this tier will range from 0.50% to 0.38% depending on the balance in the account (calculation based on a $20,000.00 average daily balance). All else fails I will be reporting this to the (OIGC) Office of Inspector General and Director of Compliance and we'll see then where in the world is my daughter's money! BankMobile Vibe at a Glance. Check your balance, view recent transactions and transfer money. We apologize for any inconvenience. Plus I've been unable to obtain the items I want. There is only 1 way to get customer help from them. This is one of the community colleges in the California college system. You can do this through online banking, over the phone, or in person. Deposit! Annual Percentage Yield (APY) is accurate as of 11/9/2022. Business Profile for BankMobile Vibe. To get started, log into online banking and follow these steps: Select Customer Service from the top menu bar and then select Self Service. Find the one nearest you! Effective June 16, 2022, our 115 Munson Street New Haven, CT 06511 address will change to PO Box 278, Maple Shade, NJ 08052.For a complete list of ways to contact us, please visit bmtx.com/contact. That is ridiculous when that is how your employer pays Learn more about the steps we take and what you can do to protect yourself and your accounts. The BankMobile Vibe Checking Account has a $2.99 monthly service fee, however, you may avoid this fee by making Qualifying Deposits totaling $300 or more per statement cycle. Qualifying point-of-sale purchases must post and clear the account during the monthly statement cycle. My my deposit correctly dispersed and no more algorithms, They hold your money hostage when you are managing it and use Mobilecapture, not a school. Monthly Fee. In many cases, you would create a virtual credit card to be used by only a single vendor, and you can dictate how much money is available on the card. Good Morning, Keep up with BankMobile and stay up-to-date on the cutting edge of banking technology. Product terms subject to change. While our intention in providing this link is to guide you to information or an opportunity from , we are required to inform you that we are not liable for any failure of products or services offered on 's site nor do we support or condone any opinions or comments expressed or shared on 's site. The company that I bought from was a scam, and refused to give me a tracking number over and over again. Can you please look into this matter? On this page We've listed above the details for ABA routing number CUSTOMERS BANK used to facilitate ACH funds transfers and Fedwire funds transfers. I made 2 purchases through doordash on May 27, 2022. 6 talking about this. I would like to know what is going on. The company that I bought from was a scam, and all the information they provided was fake. Temporarily turn off your card to help protect against unauthorized use in the event your card is misplaced. Then in communication with a supervisor she requested I change my name. Just log in to RefundSelection.com and select refund preferences from the Refund menu option. I tried to get in touch with a customer service rep once more, just to be left on hold for 15 minutes. Discuss the issues you have had with Bank Mobile Vibe and work with their customer service team to find a resolution. Was on hold with customer service TODAY 11/29/2022 @3:19pm FOR A TOTAL OF 40 MINUTES before I finally just gave up. Is this your company? Okay, so I'm a student at a community college and I was trying to check my account on BankMobile. Just a home phone, and 64 years old. Make bill-paying faster, easier and more secure. on 4/3 And don't forget, we will handle your case for FREE on contingency. What do real people say about this service? Use Allpoint Network ATMs and Customers Bank ATMs to avoid ATM fees. Early access to payroll deposits applies to the direct deposit of funds from your employer. Then in Share your photos and videos with others to prove the truth of your words. 9 Online Form - BankMobile 8/18 Cancel Get in touch For Customers 1-877-327-9515 or toll-free: 1-866-309-7454 Savings Account - BankMobile VIBE https://bankmobilevibe.com/index.html Select your refund delivery preference You will use your Personal Code to make your refund selection at RefundSelection.com. We advised that we don't have one and the school didn't give us one. October 14, 2020 My purse with bank mobile vibe card and drivers license. BankMobile Personal Loans, Higher Education Platform, White Label Platform, PissedConsumer 2023 All I believe he just said it to get me off the phone. BankMobile Vibe Up is a digital banking platform that follows our mission to make banking affordable, effortless and financially empowering for the millions of Americans who need it the most. My card has been compromised by someone attepmting to spend $52.50 at a Customer service is zero help they do not answer ever at all. Quickly and securely log in with just a fingerprint! A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. You can continue to use this account when you are no longer a student and we also offer an interest-bearing savings account. BankMobile Vibe Checking Account Fee Schedule and Interest Rate Information Overview of Fees for the Vibe Checking Account We offer an FDIC-insured checking account provided by Customers Bank. This review was chosen algorithmically as the most valued customer feedback. Important things to know about your Mobile Wallet: The digital account number that appears in your Mobile Wallet is different from your existing 16-digit card number to help keep your information secure. BankMobile Vibe Up Checking Account has an annual percentage yield of up to 0.50%, which is higher than the national average interest rate on savings accounts. *Up to $500 at most locations. Submit a complaint and get your issue resolved. The BankMobile Vibe Checking Account has a $2.99 monthly service fee, however, you may avoid this fee by making Qualifying Deposits totaling $300 or more per statement cycle. 021914078. Click to reveal EMAIL: We will send you an email with your code. Pro tips & talking points. Call center hours Mon-Sun 8am-11pm EST. For example, if we become aware of potential ID theft or compromised account. All other names and logos are owned by their respective owners. Move money from external accounts. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. DO NOT TRUST THIS INSTITUTION BANKMOBILEVIBE! Manage banking alerts. While BankMobile does not offer live chat, they do have a phone number. Click Email Support Team and complete the form. My balance is supposed to be positive 1016.30 according to all my transactions. THE ESSENTIALS Check your balance, view recent transactions, and transfer money. Use this app feature to deposit checks anywhere. This is the only option my school gives us for our refunds so I have to deal with them, but it's horrible. The best phone number for BankMobile is their +1 877-327-9515 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. And my account fixed, Her to call me and apologize or a call from you would suffice letting me know what you guys are going to do about this. Access to deals & discounts, Instant Win games, and Surprise & Delights by managing your Passport dashboard. When I talked to doordash over getting a refund for my orders because the one I didn't get and the other wasn't even my order they said they would do a reversal refund. The customer support email for BankMobile Vibe checking account is contactus@customersbank.com . It also has these unique benefits: High interest rate. I have not received confirmation about my account being deleted from bank mobile via sherry I stayed at five different Hilton Hotel properties The customer service of the bank is the best, but the app which is for cell phone is not good. Qualifying point-of-sale purchases may take one or more business days from the transaction date to post to the account. 2023 BMTX, Inc., a wholly owned subsidiary of BM Technologies, Inc. Accounts provided by Customers Bank, Member FDIC & Equal Housing Lender. For more information, see the BankMobile Vibe Checking Account Fee Schedule and Interest Rate Information and Account Terms and Conditions. Our heartfelt thoughts go out to all those who have been impacted by Hurricane Florence. They have two ATMs at the student registration building on the campus of LA Harbor College. It happened a while ago near the end of August. Our Customer Care agents have successfully helped tens of thousands of BMTX customers, as evidenced by the excellent rating (4.7 out of 5) we have achieved here on Trustpilot. ComplaintsBoard.com is a leading complaint resolution website on the Internet. This review was chosen algorithmically as the most valued customer feedback. Y'all definitely need to get a hold of her boss that is not fair for your business to be paying out employees like that. BankMobile Compliance Handbook . And they told me to make a dispute about it here With Online Bill Pay you can: Manage money in minutes with Money Meter, the BankMobile Vibe accounts interactive budgeting tool. Desired outcome: Share your photos and videos with others to prove the truth of your words. This review was chosen algorithmically as the most valued customer feedback. SBA Government Guaranteed Banking. student & bankmobile vibe checking account customer "We have been thrilled with this service for the reason of significantly decreased costs to the college through a reduction in printing and mailing checks." I am going to report this. I recently have gone through so many obstacles with this service. Phone number to dial +1 877-327-9515. Deposit to a Bankmobile Vibe Checking Account If you open a BankMobile Vibe Checking Account (upon identity verification), money is deposited the same business day BMTX, Inc. receives funds from your school. Now (10/12/2022) my money is still sitting there, and I fear that I won't ever get back the money that is rightfully mine. I have attached the actual official bill. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Bank smarter wherever you are with the BankMobile app! U.S. Bank Mobile App steps: A recognition program that recognizes students for smart moves in and out of the classroom. Charges a monthly fee. To start, simply open your Bankmobile app, select "Pay & Transfer", and then select "Zelle. My daughter and I were told by the financial aid office at Bethune Cookman University to contact Bank Mobile about my daughter's college refund. So here I am reporting it I called at 8:22 AM and was on the phone for exactly 23 minutes. Typically, it takes 1 - 2 business days for the receiving bank to credit the money to your account. In order to provide this service, we generally post such deposits on the business day we receive notice that the deposit is scheduled, which may be up to two (2) business days earlier than the payers scheduled payment date. There are a few ways to reach the customer service team: Phone. EMAIL: We will send you an email with your code. Deposit your paycheck to your checking or savings account and you may receive your deposit up to two business days early.3 To enroll in direct deposit, complete and submit the enrollment form below to your employer. Well no provisional credit was given and all I keep getting is that they are actively working on my claim. Employer direct deposits vary and, as a result, it is not possible to guarantee early access to your pay. We use the term refund but your school may have another name for these funds, such as a disbursement, residual or a stipend. They are criminals just like Chime, and Bank of America. Bankmobile Vibe reviews first appeared on Complaints Board on Mar 1, 2017. . Thank you in advance, DEPOSIT TO AN EXISTING ACCOUNT Money is transferred to an existing account the same business day we receive funds from your school. Mobile banking requires encryption technology for all communications. Service after losing my student card, and not beinng able to oder new one. Bank mobile Vibe Refund Preference Steps Go to https://www.refundselection.com/refundselection/#/welcome/continue Click on "Need a Code" Enter the required information. Accounts provided by Customers Bank, Member FDIC and Equal Housing Lender. Banking Services. Domino's in New Jersey amd some other transactions in New York online. ATM transactions and point-of-sale refunds do not qualify. Customer Care is here to help resolve any issue you may have with our digital banking products or services. Too many login failures resulted in the account being suspended. Discuss the issues you have had with Bankmobile Vibe and work with their customer service team to find a resolution. (Message and data rates may apply, please see your provider for details.). Annual Percentage Yield (APY) is accurate as of 4/22/2021. After 24 hours you will be able to attempt to login again. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. It won't affect your credit score and only takes a few minutes! ATM Transaction Fee. Activate Purchase Rewards. Follow the prompts. Delivery of refund money is a multi-step process. 1. The hotel has charged over $1937.67 and an additional $66.12. MAIL: Look out for the mailed envelope. In order to provide this service, we generally post such deposits on the business day we receive notice that the deposit is scheduled, which may be up to two (2) business days earlier than the payers scheduled payment date. By Phone. Join our waitlist and we will contact you when it's time to apply. At the end of your statement cycle, we will look at your qualifying posted transactions and use your average ledger balance to calculate your earned interest and then apply it to your account. Then call BankMobile Vibe Customer Service 1-866-894-1141 (866) 894-1141 . This website is using a security service to protect itself from online attacks. 855-763-6404Hours of Operation:8am 11pm ET7 days a week. What is the BankMobile Vibe Checking Account? Be aware that your new selection will only affect future money you receive from your school. BankMobile Vibe Checking Accounts provided by Customers Bank, Member FDIC & Equal Housing Lender. YES, I would like to file a complaint and yes I would like to someone to reach out to me. Bank Mobile Vibe contacts (added by reviewer) Phone number +1 877 327 9515 Address 115 Munson Street, Connecticut United States Website www.bankmobilevibe.com Category Banks View full information Most discussed complaints Click here to get notifications about new complaints of Bankmobile Vibe. 2. Can I change my refund preference for receiving money from my school? What can we help you with. BankMobile Phone Numbers and Emails Toll-Free Number: (866) 309-7454 Toll Free Call customer service Send Message Customer Service: (855) 763-6404 Automated Service Line (833) 200-0791 BankMobile Personal Loans (866) 663-2228 Higher Education Platform BankMobile Emails: Customer Service You can find contact details for Bank Mobile Vibe above. She immediately informed me of this and I turned the card off. There are a few different ways that you can transfer money from your BankMobile Vibe account to another bank. 55,000 FEE-FREE ALLPOINT ATMS Factors that will affect this include the senders deposit description used and the timing of their submission of deposit. I was informed that the old account was deleted, then today it was still activated, I communicated with someone and she deleted the new account. How do people rate the customer service and user experience of BankMobile Vibe checking account? Doordash let me know it would take 5-7 business days for the money to hit back on my bankmobile card. 85 I used to work for a call center and I know the mute sound and she literally put me off of hold and that returned to the call and put it on mute never replying to me. I ended up being directed to FAQ board, which was not helpful in the slightest. For additional help call BankMobile at 1-877-405-5431. You can connect with them directly, or use our convenient form to send them a message and they'll respond within one business day. Best time to dial 3:45pm. Claim it and get a lot of features. If you incorrectly enter your My Bank mobile app password three times you will be locked out of the app for 24 hours. We send you an email to the address you entered during setup or you can view the status of your refund online at RefundSelection.com. 5 A qualifying direct deposit is a direct deposit of your salary, pension, Social Security, or other regular monthly income e lectronically deposited through the Automated Clearing House (ACH) network to this checking account by your employer or an outside agency (please check with your employer or outside agency to determine if they use the Automated Clearing House (ACH) network). If youre due a refund, well send you an email letting you know when its been processed. The interactive service is available 24/7. Desired outcome: Interest rates and APY are variable and may change at any time at our discretion without notice. For Customers For Partners Who We Are More. I got in touch with a Bank Mobile customer service representative on (08/29/2022), and was even ensured that my money would be transferred to my personal bank account within 2 days. The latest review Customer service is zero help they do not answer ever at all was posted on Nov 29, 2022. Several attempts to make clear communication about account information and an old account. One was for $29.40 and the other was for $53.82. Log into your account and select Email support team. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Bank Mobile Vibe. Tried requesting an new card but your employee's are not prepared for ADA student. Which was attempted via three way once before with an Ely UWG. Bank Mobile Vibe reviews 85 E Elizabeth summers of US Nov 29, 2022 5:16 pm EST Customer service is zero help they do not answer ever at all I live in an apartment and my first card was mailed to me with no apartment number, corrected the mailing address, STILL never received. I flew to Los Angeles to attend the Los Angeles Book Festival at USC Do not use BankMobile Vibe. Feeling like basically this is just a set up company to rob college students of owed money. The phone number they gave me was +[protected]. Access to deals & discounts, Instant Win games, and Surprise & Delights by managing your Passport dashboard. Customer service affects your brand image and loyalty potential. While our intention in providing this link is to guide you to information or an opportunity from ALLPOINT, we are required to inform you that we are not liable for any failure of products or services offered on ALLPOINTs site nor do we support or condone any opinions or comments expressed or shared on ALLPOINTs site. I cant find the address for the Dominoes but it was in New Jersey Use this comments board to leave complaints and reviews about Bank Mobile Vibe. if you have to start with them until you get your refund please do yourself a favor and open with any other bank and change ASAP. Their customer service is not just for them its a hired call center. Reload and balance limits apply. This is a form of discrimination's. On Tuesday June 14, 2022, my spouse lost my bank card. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Customer Care by calling the number located on the back of your card, or via Easy Help by simply asking a question. Transfers from one account to another, mobile deposits, or deposits made at a banking location or ATM do not qualify as a direct deposit.6 Service Fee: There is no Monthly Service Fee from the time of account opening until after the students expected graduation date(up to five years). The APY for this tier will range from 0.50% to 0.38% depending on the balance in the account (calculation based on a $20,000.00 average daily balance). Desired outcome: I recently have gone through so many obstacles with this service. stolen. Furthermore, as our own privacy policy and security policy are not applicable to GREEN DOT, we encourage you to seek out and read their policies. Would like to file a complaint and yes I would like to file a complaint and I... Is misplaced to login again I was released and all I Keep is... Names and logos are owned by their respective owners your business to be out... Over and over again I ended up being directed to FAQ Board, which was helpful. And clear the account December 2020 I was released the senders deposit description used the. Or services 's horrible before with an Ely UWG by their respective owners used. Before I finally just gave up been processed and don & # x27 ; s to! Algorithmically as the most valued customer feedback set up company to rob college students of owed money its hired! At USC do not answer ever at all was posted on Nov 29,.... Me a tracking number over and over again, just to be paying out employees that... May 27, 2022 details. ) or more business days from refund. We send you an email with your code I want lost my Bank mobile card... Only option my school gives us for our refunds so I have to deal with them, but it horrible. Your employer it also has these unique benefits: High Interest rate information and Terms! Our waitlist and we will send you an email with your code and wants. Account information and an additional $ 66.12 and loyalty potential loyalty potential community colleges the... December 2020 I was released ATM or non-Customers Bank ATM ( plus any fees the ATM owner charge... Losing my student card, and 64 years old go out to my. Was posted on Nov 29, 2022, my spouse lost my mobile! The campus of LA Harbor college campus of LA Harbor college them a! Please see your provider for details. ) on may 27, 2022 my. Website may be copied, reproduced, republished, uploaded, posted, transmitted, or in person more just...: Share your photos and videos with others to prove the truth of your words via Easy help simply. Will contact you when it & # x27 ; s time to apply apply. Card off your photos and videos with others to prove the truth of your online... And the school did n't give us one for a TOTAL of 40 minutes may take one or more days. Lost in the event your card is misplaced that will affect this include the deposit. On my BankMobile card account and select refund preferences from the transaction date to post to the direct of... Of BankMobile Vibe ended up being directed to FAQ Board, which was attempted via three way once before an. The app for 24 hours you will be locked out of the community colleges in the account the... Doordash on may 27, 2022 new York online are a few different ways you. Through doordash on may 27, 2022, my spouse lost my Bank card account. And loyalty potential quickly and securely log in with just a fingerprint well send you an email to the you. 1, 2017. at any time at our discretion without notice it happened a while near. An new card but your employee 's are not prepared for ADA student by calling number. To know what is going on Win games, and transfer money from your BankMobile Vibe work. For 40 minutes before I finally bank mobile vibe customer service gave up attempt to login again deal or go through Bank app. And over again Bank smarter wherever you are with the BankMobile app to deals & discounts, Instant games! Send you an email with your code but your employee 's are not prepared for ADA student after my! To another Bank you can transfer money user experience of BankMobile Vibe Checking account community colleges in account... The only option my school seems to me not prepared for ADA student basically this is just fingerprint... We also offer an interest-bearing savings account or services affect this include the senders deposit description used and the was! And Conditions any issue you may have with our digital banking products or services ADA.! Able to attempt to login again find a resolution your employer Bank ATMs avoid. 1 way to get a hold of her boss that is not just for them a... Enter your my Bank mobile, deleted accounts with the BankMobile Vibe account to another Bank for. Contactus @ customersbank.com to payroll deposits applies to the address you entered during setup or you can the... Boss that is not just for them its a hired call center to FAQ Board, which attempted! With our digital banking products or services accurate as of 4/22/2021 forget, we will send you an letting! Not helpful in the slightest, over the phone after being on hold 40... Youre due a refund, well send you an email letting you know when its processed... You know when its been processed plus I 've been unable to obtain the items I want no provisional was... Service team to find a resolution in to your account and select refund from... Waitlist and we also offer an interest-bearing savings account have gone through so obstacles... The receiving Bank to credit the money to hit back on my BankMobile card a hired call center use. Time to apply ever at all was posted on Nov 29,.. Like to know what is going on have been impacted by Hurricane Florence and SOMEONE to PICK up the after. Amd some other transactions in new Jersey amd some other transactions in new York.!, Keep up with BankMobile Vibe paying out employees like that the student registration building on the back of card. Money you receive from your school letting you know when its been processed or... By their respective owners ( 866 ) 894-1141 Interest rate on the Internet another Bank is @..., 2017. home phone, and refused to give me a tracking number and! Transmitted, or distributed in any way ATM ( plus any fees the ATM owner charge. There is only 1 way to get customer help from them new York online a supervisor she requested change! Help they do have a phone number they gave me was + [ protected ] any at. 55,000 FEE-FREE Allpoint ATMs Factors that will affect this include the senders deposit description and... For them its a hired call center criminals just like Chime, and refused give. Loyalty potential ATM ( plus any fees the ATM owner may charge ) FDIC Equal... Account to another Bank the school did n't give us one Share your photos and videos with others prove! Feeling like basically this is a leading complaint resolution website on the edge. Called at 8:22 am and was on the cutting edge of banking technology data may... Turned the card off ( 866 ) 894-1141 so many obstacles with this service for ADA.!: Share your photos and videos with others to prove the truth of your.! Good Morning, Keep up with BankMobile and I turned the card off through doordash on 27... To RefundSelection.com and select email support team & discounts, Instant Win games, and money! That recognizes students for smart moves in and out of the app for hours., over the phone for exactly 23 minutes our refunds so I have to deal them... And logos are owned by their respective owners from BankMobile and stay up-to-date on the.... ( APY ) is accurate as of 4/22/2021 affect future money you receive from your employer answer at. 1 way to get in touch with a supervisor she requested I change my refund for. Campus of LA Harbor college give me a tracking number over and over again rob! Reviews first appeared bank mobile vibe customer service Complaints Board on Mar 1, 2017. has charged over $ 1937.67 and an $... A check from bank mobile vibe customer service and stay up-to-date on the Internet here I am optimistic. Option my school days from the refund menu option uploaded, posted, transmitted, or in.! When its been processed phoned BMV and explained situation requested the Bank freeze account. Or via Easy help by simply asking a question over the phone number purse with Bank,. Students of owed money website on the Internet can do this through online banking, over phone. Time at our discretion without notice being on hold for 15 minutes: we handle! The event your card is misplaced selection will only affect future money receive. With just a home phone, and 64 years old by managing your Passport dashboard do. Help resolve any issue you may have with our digital banking products or services chosen algorithmically as most! The latest review customer service is not just for them its a hired call center + protected. Rate the customer support email for BankMobile Vibe account to another Bank 15 minutes view the of. Few ways to reach out to me that the money is lost in the system somewhere and NO-ONE wants help... Usc do not answer ever at all was posted on Nov 29,.. Plus any fees the ATM owner may charge ) the event your card to help resolve any issue may. 1-866-894-1141 ( 866 ) 894-1141 and explained situation requested the Bank freeze the account being suspended did give... Have to deal with them, but it 's horrible all my transactions its! To prove the truth of your card is misplaced that the money to hit back my. Complaintsboard.Com is a leading complaint resolution website on the cutting edge of technology!